The UPS Store

3.7
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5052 in Rancho Cucamonga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of 4th & Milliken.

Details

  • DeliveryNot available

Location

The UPS Store
9668 Milliken Ave, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.7
127 reviews
5 stars
83
4 stars
2
3 stars
2
2 stars
0
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

Customers frequently noted the quick service and minimal wait times, making their visits smooth and stress-free.

Inconsistency

Some reviews highlighted issues with staff knowledge and adherence to policies, leading to frustration and confusion for customers.

Negative Experiences

A number of customers reported rude behavior from certain staff members, particularly the manager, which negatively impacted their overall experience.

Cleanliness and Organization

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • JS
    Joslyn S
    Dec 31, 2025
    1.0
    Didn’t get the names but it was a lady with dark hair light skin, brown eyes. She was rude. Decided to ship my items to a different ups location.
  • JB
    Jesus Bonilla
    Dec 12, 2025
    5.0
    Always good customer service, everytime I'm there the employees are always positive and helpful.
  • HM
    HG Mantenimiento
    Dec 8, 2025
    4.0
    I like the service and the bilingual option. Is a better location than others
  • GR
    Guadalupe Rodriguez
    Nov 5, 2025
    5.0
    Ashley went the extra mile to help me with an issue. Another employee attempted to resolve but wasn’t able to, so Ashley over heard and assisted. The easy thing would have been to have ignored the situation and let me leave and come back. Ashley took ownership and it’s refreshing to know that good customer service still exists. Kuddos to the owner for having Ashley on your team
  • AF
    Ailin Felix
    Oct 21, 2025
    5.0
    I gave UPS a rating of 10 because my packages are consistently delivered on time and in excellent condition. I appreciate the reliability of their service, the professionalism of the drivers, and the accurate tracking updates that keep me informed. Overall, UPS makes receiving packages easy and stress-free, which is why I am very satisfied with their service

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5052 in Rancho Cucamonga offer?

The UPS Store #5052 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.