The UPS Store

3.7
124 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5052 in Rancho Cucamonga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of 4th & Milliken.

Details

  • DeliveryNot available

Location

The UPS Store
9668 Milliken Ave, Rancho Cucamonga, CA
91730, United States

Hours

Reviews

3.7
124 reviews
5 stars
82
4 stars
1
3 stars
2
2 stars
0
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Judy and Rosary for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction in how fast their transactions were handled.

Inconsistency

Some reviews pointed out inconsistencies in service and policies, with reports of rude behavior from certain staff members and confusion regarding shipping policies.

Cleanliness

The store was often described as clean and well-organized, contributing to a pleasant customer experience.

Delivery Issues

A few customers reported problems with package delivery and tracking, indicating a need for improvement in these areas.
  • GR
    Guadalupe Rodriguez
    Nov 5, 2025
    5.0
    Ashley went the extra mile to help me with an issue. Another employee attempted to resolve but wasn’t able to, so Ashley over heard and assisted. The easy thing would have been to have ignored the situation and let me leave and come back. Ashley took ownership and it’s refreshing to know that good customer service still exists. Kuddos to the owner for having Ashley on your team
  • AF
    Ailin Felix
    Oct 21, 2025
    5.0
    I gave UPS a rating of 10 because my packages are consistently delivered on time and in excellent condition. I appreciate the reliability of their service, the professionalism of the drivers, and the accurate tracking updates that keep me informed. Overall, UPS makes receiving packages easy and stress-free, which is why I am very satisfied with their service
  • SO
    Sylvia Ouard
    Oct 18, 2025
    5.0
    Judy was incredibly friendly, knowledgeable, and attentive. She provided an exceptional level of service I haven’t experienced in a long time. I went in just to return a phone, and during our conversation I mentioned my passport issue. Judy immediately offered help with the photo and postal service — all in one place! Thanks to her, I left the store with a big smile and two errands completed in no time. I’m truly grateful for her kindness, professionalism, and genuine care. We need more Judys in every store! You’re not only an outstanding customer service associate, but also a wonderful person.
  • CM
    Crystal Mokhtar
    Oct 18, 2025
    5.0
    Never had issues with UPS returning my items or delivery issues . Great customer service as well !
  • CM
    chanekka mcdonald
    Oct 17, 2025
    5.0
    Judy went above and beyond to help me, she was so kind, helpful and patient.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5052 in Rancho Cucamonga offer?

The UPS Store #5052 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.