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United States Postal Service

2.3
(231 reviews)

Business Details

10923 Progress Ct, Rancho Cordova, CA
95670, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10923 Progress Ct to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10923 Progress Ct, Rancho Cordova, CA
95670, United States

Hours

Reviews

2.3
231 reviews
5 stars
58
4 stars
16
3 stars
8
2 stars
7
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful responses to inquiries.

Delivery Issues

Many customers experienced problems with lost or delayed packages, with some packages marked as delivered but never received.

Phone Accessibility

Customers frequently reported difficulties in reaching the post office by phone, with calls often going unanswered or being abruptly disconnected.

Staff Performance

While some reviews praised individual staff members for their helpfulness, many others criticized the overall performance and attitude of employees.

Facility Conditions

The post office was described as disorganized and lacking adequate facilities, with long wait times and insufficient staffing.
  • VD
    Virginia Dossett
    1 day ago
    5.0
    I sell handmade crafts online and bring packages here every week. The post office provides tracking, affordable rates, and dependable delivery. My customers always receive their items intact. The service is reliable, the quality consistent, and the value makes it possible for a small artist like me to run my business affordably.
  • LG
    Layla Glidden
    2 days ago
    1.0
    I've lost 4 packages in the past few months. All of them are return packages with pricey items in them. The tracking would still say "accepted at Rancho Cordova" but no movement is made for weeks. I talked to a male staff to look for the packages. He dismissed me right away and told that they scanned and shipped all the packages here, nothing is stored here. And basically it is my responsibility now. Please be careful!
  • VK
    Vlad Klimkiv
    Feb 1, 2026
    5.0
    Without USPS my small business would not function.
  • DG
    Drew Gue
    Jan 28, 2026
    1.0
    So I got a ticket by UPS today Mentioning that there was no recipient available to sign for my package and that they attempted at 1:48 PM today January 28, 2026 sent by Mareil, But I ran the camera footage and no mail delivery person ever knocked or attempted to ask for a signature instead the person just went to my mailbox, which is part of a HOA community further away from my home and just dropped off other mail. I believe this person is lazy and really didn’t want to actually waste time delivering it to me which is really disappointing ! Shame on you if you read this Mareil. I feel like this how packages get stolen or somehow lost after they return back to the facility. This was such a waste of my time being on the phone and after waiting 15 minutes for someone to pick up Complain to All because of this lazy worker in Rancho Cordova ca who didn’t actually walk up to my door and knock 🤦🏼‍♂️
  • RS
    Random Stuff
    Dec 26, 2025
    1.0
    Packages are always late and stolen. I have 4 packages marked as delivered but none have shown up.. I’ve been waiting since the 14th of December it’s now the 25th.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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