Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10923 Progress Ct to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10923 Progress Ct, Rancho Cordova, CA
95670, United States
Hours
Reviews
2.3
222 reviews
5 stars
55
4 stars
16
3 stars
8
2 stars
6
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being described as negligent or dismissive.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over tracking problems and lack of accountability.
Accessibility
Customers noted long wait times and inadequate staffing, leading to poor service experiences, especially during peak hours.
Mixed Experiences
While some customers praised the helpfulness of certain staff members, others had negative interactions, indicating inconsistency in service quality.
Facility Conditions
The post office was described as unorganized and in need of improvements, with issues such as broken mailboxes and inadequate security.
- OHOleksandr Hashenko2 days ago1.05 packages have been lost in the past 2 weeks.
- WDWilliam DeAngelisNov 14, 20251.0Mailed a credit caed payment on time 40yrs ago, still waiting for it to get there, got hit with a late charge, thank you USPS.
- NRNik RoweNov 14, 20251.0They can’t even just hold onto packages… we are waiting for a mailbox in our new development and they marked a package as “delivered to a P.O. Box” which we don’t have. And they can’t find the package even with tracking#. All they had to was hold it. No supervisor comes out even when the front employees call 4 times. What a joke.
- CCChristina CastellonOct 23, 20254.0Location was super close to work so I'm thankful for that, experience was like going to the DMV. But it was towards the end of the day so I suppose that played a factor in the employee unhappiness, she might have been tired. Overall plenty of greeting cards, location was clean, lots of purchasable items, envelopes, stamps on display and I was in and out in about 5 min. 4 out 5 is good 😊
- DRDean RobbinsOct 21, 20251.0If I could do 0 star, I would. Horrible customer service from the Rancho Cordova Post Office and the drivers on our route. We are a Wholesale company that strives to give the best customer service to our customers as possible. The USPS is the most cost efficient way to ship for them. The USPS drivers DO NOT do our daily pickup and really don't seem to care. This is very bad business practice and not right to do this to us, or our customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 10923 Progress Ct offer?
This location provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Where is the United States Postal Service branch located in Rancho Cordova?
It is located at 10923 Progress Ct, Rancho Cordova, CA 95670.
What are the opening hours of this USPS location?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 2:30 PM, and closed on Sunday.
Do I need an appointment for passport services at this post office?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
Can I get a passport photo taken at this location?
Yes, passport photo services are available by appointment via the online scheduler for first-time passport applicants.
How much does a passport photo cost at this USPS branch?
The fee for a passport photo is currently $15.
How can I rent a PO Box at this post office?
You can reserve a PO Box online at the USPS website and complete setup in person by providing two forms of ID and the application.
Are there other postal service locations near this USPS branch?
Yes, nearby postal locations include Rancho Cordova Post Office, US Post Office, and USPS Collection Point, which provide additional mailing and shipping services.
What nearby dining options are available around this USPS location?
Customers can visit nearby restaurants such as Tugboat Fish and Chips, Mints Euro Asian Cuisine, and Fiesta Philippines for meals before or after visiting the post office.
Which nearby financial services can assist with banking needs when visiting the post office?
Nearby financial institutions include US Bank, U.S. Bank ATM, Ukrainian Federal Credit Union, and Golden 1 Credit Union, providing convenient banking options.