United States Postal Service

4.2
172 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1444 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1444 Main St, Ramona, CA
92065, United States

Hours

Reviews

4.2
172 reviews
5 stars
128
4 stars
11
3 stars
5
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Paolo received consistent praise for being friendly, helpful, and efficient in assisting customers with their passport applications.

Efficiency

Many customers highlighted the fast and easy process of obtaining passports, often completing the service in under 15 minutes.

Staff Attitude

Overall, the staff were described as kind, patient, and professional, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific staff members, indicating inconsistency in service quality.

Facility Issues

Some reviews mentioned concerns about the cleanliness and maintenance of the post office grounds.
  • AT
    Alissa Torres
    3 days ago
    5.0
    I came to get my passport and was trying to get it as quick as possible and Paolo was able to get me an appointment fast. He is super helpful, funny and charming guy
  • JP
    Jaclyn Pepin
    4 days ago
    5.0
    Paolo was incredible! I was nervous about the process and worried about not getting my passport back in time for my trip but he made sure it was all taken care of and was kind throughout!
  • KL
    Kristen Lopez
    Nov 17, 2025
    5.0
    Paolo was amazing with helping me with my passport service.
  • JA
    jasmine aguilar
    Nov 13, 2025
    5.0
    I had an appointment yesterday for my daughter passport. Paolo was such an amazing help!!!! I had to take in a couple of things which I didn’t know. Paolo scheduled me for the next day !! The process was fast!!! Thanks to him
  • CM
    Cristina Madrigal
    Nov 5, 2025
    5.0
    Paolo was awesome he fit me in when I got my passport appointment date mixed up! He was very understanding and kind. Got in and out quick with no trouble. He was lots of help, thank you Paolo!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.