United States Postal Service

4.3
184 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1444 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1444 Main St, Ramona, CA
92065, United States

Hours

Reviews

4.3
184 reviews
5 stars
140
4 stars
11
3 stars
5
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Paolo received consistent praise for being friendly, helpful, and patient throughout the passport application process.

Efficiency

Many customers highlighted the quick and easy service provided, often completing the passport process in under 15 minutes.

Professionalism

Customers appreciated Paolo's professionalism and thoroughness, ensuring all questions were answered and the process was smooth.

Overall Experience

The majority of reviews reflected a positive overall experience, with many recommending the service to others.
  • LS
    Lucy Stadtmiller
    3 days ago
    5.0
    I had a great experience getting my passport renewed! Very understanding and flexible when I made a few mistakes with paperwork, and very efficient (especially for a walk in visit!). Paolo was especially helpful, and even let me retake my photo when I didn’t like mine. Definitely recommend coming here!
  • MM
    Mark Mellor
    6 days ago
    5.0
    Paolo was awesome! Fast and efficient. Very friendly service. We will be back for more passport renewals and we live an hour away.
  • SB
    Shawn Bray
    Jan 5, 2026
    5.0
    Went in for our passports. Service by Terra was excellent. Made our experience very easy.
  • JP
    Jennifer Parker
    Dec 30, 2025
    5.0
    I had an appointment with Paolo and he was GREAT!
  • LM
    Liliana Mendoza
    Dec 22, 2025
    5.0
    Amazing customer service, Pablo was very friendly and understanding would recommend going to him.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.