Vidéotron

Reviews

• FD

  Fatima Dias

  Apr 11, 2026
  5.0
  I had a amazing experience with Anass. He was professional and took the time to clearly explain me the new contract. Excellent service from him!
• VB

  Victoria Barakett

  Mar 29, 2026
  5.0
  I had an outstanding experience with a Videotron technician named Vincent, and I felt it was important to share. I’ve been a loyal customer for 17 years, and interactions like this are exactly why I’ve stayed. Vincent was professional, knowledgeable, and genuinely cared about resolving my issue. He took the time to explain everything clearly, made sure everything was working perfectly, and went above and beyond what I expected. he’s a real asset to the team!
• GB

  Gary Brathwaite

  Jan 13, 2026
  5.0
  Great communication about the service and product...10/10
• AS

  Abdulkader Saleem

  Dec 31, 2025
  5.0
  Very helpful staff they explain everything very well
• CK

  Carlos Krueger

  Dec 26, 2025
  2.0
  Being a Customer for over 10 years.. I've seen the changes at Fairview Videotron not at it's Best...Especially when they told me to turn in my Samsung phone S23 back..Because the contract was canceled or done with...Which I thought was Usual..The phone was working Well and no issues..But if I wanted to keep it in had to pay the Balance for the phone 420 dollars! I was caught in a corner ..And I didn't have the funds to pay for it...So I sacrificed the phone and got a Newer phone S24FE..Nice..But I wasn't able to get into my Facebook account on the S23 and Workday account was frozen because of this buy back option..I was really Upset! ..The people who work at VIDEOTRON Fairview Mall are incompetent and just want the Commission for services..Instead of giving me the option to Extend my contract with the Phone ..And giving it back with Information and old #phone number...It is now difficult for anyone to recognize me on Facebook or Workday..Thanks for NOTHING VIDEOTRON!!😡👎🏼👎🏼