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The UPS Store

4.1
(57 reviews)

Business Details

3130 Alpine Rd, Portola Valley, CA
94028, United States
(650) 529-1692

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5639 in Portola Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ladera Shopping Center Corner Of La Cuesta Dr & Alpine Rd.

Details

  • DeliveryNot available

Location

The UPS Store
3130 Alpine Rd, Portola Valley, CA
94028, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.1
57 reviews
5 stars
43
4 stars
1
3 stars
2
2 stars
0
1 star
11
  • DT
    Diana T
    Mar 12, 2026
    3.0
    I would love it if they offered photo prints on nice photo paper so I don’t always have to drive 25-30 minutes away from PV to get the job done. I see that banners and large format posters are available but not simple 5 x 7 prints.
  • JT
    jennifer tolbert
    Mar 5, 2026
    5.0
    Kayla was awesome she helped me the Notary and shipping. She was very kind and courteous.
  • SM
    S M
    Mar 4, 2026
    1.0
    UPS clerk at this store was totally uninterested in assisting with customer service after a package I paid to ship by air was sent by truck instead (and currently lost somewhere in middle of nowhere.) Clerk would not help with refund or filing a claim. Told me to "ask nicely" after refusing to help! I have lots of better and cheaper options for shipping. Will not be returning to this UPS
  • JJ
    Jack Jian
    Feb 6, 2026
    1.0
    If you send docu to Canada do not use Ups. When paying said 1 week but now their website shows up to 3 weeks. Shame on them for high fee charged but cannot keep words
  • NC
    Neil Canlas
    Jan 27, 2026
    5.0
    The best UPS experience i’ve ever had. I came in stressed and in a hurry, but the staff here was so attentive and helpful. Highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

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