The UPS Store

Reviews

• LG

  Lauren G

  1 day ago
  5.0
  UPS has a locked bin with a slit in the top that you may self-load with your items you wish to be shredded. I do this occasionally when purging old files resulting in more than I wish to run through my personal shredder. It saves time and the life of my little home office unit. I like that they contract with Iron Mountsin, a company with a stellar record for confidentiality and professionalism. Iron Mountain picks up the bin approximately once a week when full and takes it off site to shred.
• JC

  Junsuk Cho

  Aug 6, 2025
  5.0
  I’d like to commend employee #184085 (sorry I didn't get your name) for her outstanding service during my recent visit to your UPS Store. I’ve been coming to this location for over three years to drop off eBay items I’ve sold, and I’ve consistently had positive experiences—but this recent visit truly stood out. After two failed attempts at other shipping stores—one of which damaged the packaging of my item—I arrived frustrated and unsure if I’d be able to ship it properly. Employee #184085 immediately took initiative. Despite a line forming behind me, she remained calm and focused, carefully measuring the item and testing two different box sizes to ensure the perfect fit. Her attention to detail and commitment to delivering the right solution were exceptional. She never rushed the process and made sure I was completely satisfied before moving on. Her professionalism and dedication turned a stressful situation into a smooth and reassuring experience. Thank you for having such a thoughtful and capable team member. I’ll continue to rely on this location for my shipping needs, thanks to the consistent quality of service and care.
• TG

  The Carrasco Group

  Jul 23, 2025
  5.0
  The ease with which you can always find parking in front of the store, run in, and take no more than 5 minutes for all of your shipping needs, it's perfect!
• BC

  Blind Charades

  Jun 23, 2025
  5.0
  staff was nice and helpful
• KR

  Karina Ravkina

  Jun 15, 2025
  5.0
  I’ve never experienced customer service quite like what I received at UPS. From the moment I walked in, the team was professional, efficient, and incredibly helpful. They went out of their way to make sure my package was properly labeled, secure, and on time—without me even asking. What really stood out was the team’s attention to detail and how genuinely they cared about getting things right. Whether it was answering my questions, helping me with a complicated return, or simply greeting me with a smile, they treated me like I mattered. You can tell this team takes pride in their work. They work together seamlessly, and it’s clear they value every customer and every package that comes through the door. That kind of consistency and commitment to excellence is rare—and it deserves to be recognized. Thank you to the amazing staff at UPS for delivering more than just packages—you deliver peace of mind.

Frequently Asked Questions About The UPS Store