Easy to use and conveniently located inside and outside Walmart Supercenter #2526. Choose from our self-serve water refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled exchange water station for 3 or 5-gallon Primo® purified bottled water.
⭐ 1 Star – Terrible Service, Unreliable Company
I rarely write reviews, but my experience with Primo/ReadyRefresh water delivery in the Northridge/Porter Ranch area was beyond frustrating. If you're considering using them—don’t.
First off, their delivery schedule is a joke. They miss deliveries without warning, and when you try to contact customer service, you're either stuck on hold forever or get bounced around between agents who clearly have no clue what’s going on. I had to call multiple times just to get a simple water delivery that I paid for in advance.
When the water finally arrived, it was left in the wrong location, and a few bottles were damaged—with no apology or compensation. One time, they even left the bottles blocking my front door like it was a prank.
And don’t even get me started on billing issues. Charges show up randomly, and if you cancel, they still keep trying to bill you. It feels like a scam. Their “subscription” is more like a trap.
Bottom line: if you want unreliable deliveries, rude customer service, and a billing nightmare, Primo/ReadyRefresh is the perfect disaster. Save yourself the headache and find a local provider who actually
Frequently Asked Questions About Primo Water Refill & Exchange
What services does Primo Water Refill & Exchange offer?
Primo Water Refill & Exchange offers water refill services including self-serve filtered water in 1, 3, or 5-gallon sizes and pre-filled exchange water stations for 3 or 5-gallon Primo® purified bottled water.
Where is Primo Water Refill & Exchange located?
It is located at 19821 Rinaldi St, Porter Ranch, CA 91326, inside and outside Walmart Supercenter #2526.
What payment options are accepted at Primo Water Refill & Exchange?
They accept American Express, Apple Pay, cash, MasterCard, and Visa as payment options.
What are the operating hours of Primo Water Refill & Exchange?
The water refill service follows the retailer location hours of Walmart Supercenter #2526.
Can I contact Primo Water Refill & Exchange via email or social media?
Yes, you can email them at social@primowater.com. They are also on Facebook at https://www.facebook.com/PrimoWaterCorp and on Instagram as @Primowater.
What languages are spoken at Primo Water Refill & Exchange?
Services are offered in both English and Spanish languages.
How can I find Primo Water Refill & Exchange online?
You can find more information on their website at https://www.water.com/find-water/
What nearby stores can I visit while at Primo Water Refill & Exchange inside Walmart Porter Ranch?
You can also visit Walmart Vision & Glasses for eyewear needs or the Jackson Hewitt Tax Service for financial services inside the Walmart Porter Ranch area.
Are there dining options near Primo Water Refill & Exchange?
Yes, nearby dining options include McDonald's, In-N-Out Burger, and TGI Fridays for a variety of fast food and restaurant choices.
Where can I shop for other supplies near Primo Water Refill & Exchange?
Nearby shopping centers like Porter Ranch Town Center, Five Below, and Bath & Body Works offer fashion, crafts, and beauty supplies close to Primo Water Refill & Exchange.