Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 580 W Monterey Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
214 reviews
5 stars
56
4 stars
13
3 stars
11
2 stars
7
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others are reported as rude and unprofessional.
Mail Delivery Issues
Numerous complaints about lost mail, incorrect deliveries, and failure to deliver packages as promised.
Long Wait Times
Customers frequently mention long lines and slow service, particularly during peak hours.
Parking Difficulties
Parking is often a challenge during busy times, making access to the post office inconvenient.
Inconsistent Experiences
Overall experiences vary widely, with some customers reporting excellent service while others express frustration with the staff and processes.
- ASArkadiy SafarovOct 21, 20255.0No long lines. Great place with people who are extremely nice and helpful. Helped me at least twice quickly. I lived in different states and many other locations are rude. They know what they are doing here. The only drawback of this location is that at lunch time it’s hard to park - all spots can be taken so either wait or park nearby. It’s not cool that people mostly leave negative feedback on Google here.
- NPNhi PhamSep 22, 20251.0Bad attitude towards us when English is not our first language. One staff member was rude when we were just asking questions
- YWYvonne Fabulous Places “Fabulous Cuisines” WoWAug 1, 20254.0The Clerk Michelle was Rude, they lacked proper mailing supplies.
- CHCJ HAWKINSJul 27, 20251.0Practices & Policies at Pomona post office are pathetic, much like the floor supervisor who could not help me with change of address, go Figure
- ACA. C.Jul 25, 20254.0in my experience, efficient and helpful, slow line usually
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location at 580 W Monterey Ave?
It is located in Pomona, CA 91769, United States.
What are the operating hours of this USPS location?
Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The location is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require scheduling an appointment online, although limited walk-in hours may be available.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or apply in person by bringing two valid IDs and a completed application.
Are the PO Boxes accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the local Post Office for specific times.
What nearby places can help me find the USPS location?
The USPS at 580 W Monterey Ave is near the Union Pacific Railroad station, a major train and freight hub, which can help you locate the area via transit.
What attractions are near the USPS that I could visit before or after my errand?
Nearby you can visit Memorial Park or Veterans Park, perfect for a relaxing break before or after your postal tasks.
Are there any local businesses near the USPS worth visiting?
Yes, VintageBlueMoon thrift and clothing store is nearby if you want to browse unique clothing or jewelry after your visit.
How can the nearby Pomona City Stables be relevant to my visit?
If you enjoy local landmarks or need pet-related services, Pomona City Stables is a historic site close to the Post Office and worth checking out.