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The UPS Store

3.3
(45 reviews)

Business Details

6754 Bernal Ave, Pleasanton, CA
94566, United States
(925) 461-4877
https://locations.theupsstore.com/ca/pleasanton/6754-bernal-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6291 in Pleasanton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In New Safeway Shopping Center On Bernl Ave.

Details

  • DeliveryNot available

Location

The UPS Store
6754 Bernal Ave, Pleasanton, CA
94566, United States

Hours

Reviews

3.3
45 reviews
5 stars
23
4 stars
3
3 stars
1
2 stars
2
1 star
16
  • PM
    Pallavi Maiya
    Mar 4, 2026
    5.0
    Always have a great experience at this UPS store. Staff are friendly, helpful and knowledgeable, be it with shipping, printing or returns.
  • RF
    Robert Fletcher
    Jan 17, 2026
    5.0
    Neeraj was super helpful.
  • KR
    Keili Riegler
    Jan 12, 2026
    1.0
    A terrible experience
  • EE
    Errorrail
    Jan 12, 2026
    5.0
    Very good customer service, have been using this UPS to drop of packages and as a P.O. Box, no damage to packages.
  • CP
    Christina Peterson
    Nov 10, 2025
    1.0
    Worst customer service experience I’ve possibly ever had. I purchased a box. 2 hours later I tried to return the box because I didn’t need it. The receipt clearly says that returns are not allowed if there’s an “NR” next to the item. Mine did not have that. The woman in the store said I should’ve received a stamp on my receipt that stated “final sale.” Which it did not have. The THREE employees in the store claimed they had no idea how to do a refund and the owner of this location was out of town for 2 weeks and nothing could be done. Absolute waste of my time. Nothing was accomplished and the three employees inside were maybe the most unhelpful of anyone I’ve ever encountered.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pleasanton offer?

The UPS Store #6291 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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