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United States Postal Service

1.9
(137 reviews)

Business Details

3045 Sacramento St, Placerville, CA
95667, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3045 Sacramento St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3045 Sacramento St, Placerville, CA
95667, United States

Hours

Reviews

1.9
137 reviews
5 stars
23
4 stars
8
3 stars
4
2 stars
4
1 star
98

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including undelivered items, incorrect delivery notifications, and packages left in unsuitable locations.

Customer Service

Feedback indicates a lack of helpfulness and professionalism among staff, with many customers experiencing rudeness and unresponsiveness when seeking assistance.

Long Wait Times

Customers frequently mentioned long lines and extended wait times at the post office, contributing to a frustrating experience.

Mixed Staff Experiences

While some customers praised individual staff members for their kindness and helpfulness, others reported negative interactions with specific employees.
  • SC
    safe cracker
    Jan 20, 2026
    1.0
    This post office is suppose to deliver to me on Sundays and holidays for my normal post office which is El Dorado post office. Every time they are suppose to deliver they say undeliverable because they can't get to the front door. This is BS. they can drive right up to my front door 24/7. When I called them to ask about my delivery they said I have no time for you and hung up on me. It took me an entire day of called to reach them just to be hung up on. When I called the main 800 number to complain they tried to call the branch and the branch never picked up their phone.
  • LJ
    Louis Jensen
    Jan 17, 2026
    1.0
    So useless. Mail says delivered but we do not have our packages, left on front porch but nothing. Our camera doesn't show anyone coming down the stairs. Three businesses days for them to look into a lazy worker and us out product over $200 in birthday gifts gone thanks. I seen them throw people's packages on the ground in the rain and leave packages on the box because they are to lazy to find the apartments. We still get other people's mail even though we have lived here for over a year. Good luck trying to talk to an actual person... Just do your job.
  • JB
    Jason Burns
    Nov 21, 2025
    1.0
    Horrible service, paired with no customer service...a recipe for disaster.
  • NM
    Nicole Maida
    Nov 14, 2025
    1.0
    Woman at the counter was zero help.. I get important medication shipped through usps (unfortunately) so I dont have to drive an hour because of my disabilities. The lady said its "sitting in west sacramento " when my end says "departed". my medication usually takes a day to get here because of its importance.. she wouldn't even check the back or look into. Its frustrating to say the least...
  • LR
    Lisa Rickey
    Oct 27, 2025
    1.0
    Since amazon stopped using ups and started using usps ,I have never been so disappointed in my deliveries. I depend on getting business supplies from Amazon in a timely manner , not anymore! The latest delivery said unable to deliver due to access code not available. We'll I don't know who you where going to give my package to but I have no access code.so stop with the excuses and do your job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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