United States Postal Service

1.9
136 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3045 Sacramento St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3045 Sacramento St, Placerville, CA
95667, United States

Hours

Reviews

1.9
136 reviews
5 stars
23
4 stars
8
3 stars
4
2 stars
4
1 star
97

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including missed deliveries, incorrect notifications, and packages left in unsuitable conditions.

Customer Service

Feedback highlighted a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, leading to frustration among customers.

Long Wait Times

Many reviews mentioned long lines and extended wait times at the post office, contributing to a negative customer experience.

Communication Problems

Customers expressed difficulty in reaching the post office by phone, with many reports of calls going unanswered or being disconnected.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, others criticized the overall attitude and efficiency of the employees.
  • JB
    Jason Burns
    3 days ago
    1.0
    Horrible service, paired with no customer service...a recipe for disaster.
  • NM
    Nicole Maida
    Nov 14, 2025
    1.0
    Woman at the counter was zero help.. I get important medication shipped through usps (unfortunately) so I dont have to drive an hour because of my disabilities. The lady said its "sitting in west sacramento " when my end says "departed". my medication usually takes a day to get here because of its importance.. she wouldn't even check the back or look into. Its frustrating to say the least...
  • LR
    Lisa Rickey
    Oct 27, 2025
    1.0
    Since amazon stopped using ups and started using usps ,I have never been so disappointed in my deliveries. I depend on getting business supplies from Amazon in a timely manner , not anymore! The latest delivery said unable to deliver due to access code not available. We'll I don't know who you where going to give my package to but I have no access code.so stop with the excuses and do your job.
  • NN
    Nicky
    Aug 19, 2025
    1.0
    They don't even try to deliver packages on a regular basis. They mark some sort of excuse for it being undeliverable (despite other mail carriers delivering packages the same day), have redelivery requests turned off on the website, and don't pick up the phone ever. This post office has been a nightmare for the past two-three years. Neighbors mail gets delivered here. Packages left on the ground in inclement weather to get ruined. "Weather delays" on perfect sunny days. My mail is regularly stuck in limbo with no recourse and no one to contact.
  • DP
    Draque Porter
    Aug 6, 2025
    1.0
    Horrific service. Get my mail half the time

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.