United States Postal Service

2.4
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1301 Shell Beach Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1301 Shell Beach Rd, Pismo Beach, CA
93449, United States

Hours

Reviews

2.4
16 reviews
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9
  • KS
    Kara Smith
    Jan 31, 2024
    1.0
    THIS PLACE IS FILTHY! Although Vincent may be kind to those he knows, he is not kind to all! This place needs a sweep and a mop. Are you kidding me?? Disgusting!
  • RW
    Rebecca Watford
    Sep 20, 2019
    1.0
    What an unpleasant experience! I will never go in this post office again. The man working there was extremely rude. It is worth the time for me to go to another location - even though it is farther drive.
  • TD
    Tammie Delisle
    Aug 19, 2019
    5.0
    This sweet little post office is taken care of by one man who is genuine and helpful. I’m glad we have a little post office in Shell Beach for charm and convenience.
  • GK
    Gypsy Kayser
    Nov 18, 2014
    1.0
    November 7, 2014 I had an awful experience at the Pismo Beach Post Office when I took in a package which had a pre-paid label on it. The clerk scanned my package and indicated our transaction was complete. I asked her for the Sales Receipt which includes tracking information. The Postal clerk said, "We don't do that." When I asked why Pismo Beach P.O. does not offer that service that all other U.S. Postal Service offices do, she obviously became annoyed and just kept repeating that "we don't do that." Later I called to let the Postmaster know of this opportunity for improvement. The supervisor who answered the phone, Loni, said he was busy and that she could help me. I told her what happened and she then said, as if lecturing a child, that carriers do not have the capability to issue a Sales Receipt. I repeated that I was calling about my visit to the P.O that same day. She obviously was not really listening to me. If the two female employees I dealt with are the norm at the Pismo P.O., there is a big problem there. Fortunately there are other Post Offices in the area. Too bad the P.O. does not have quality measures in place to follow-up on customer dissatisfaction.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.