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United States Postal Service

2.8
(69 reviews)

Business Details

10353 Oasis Rd, Pinon Hills, CA
92372, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10353 Oasis Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10353 Oasis Rd, Pinon Hills, CA
92372, United States

Hours

Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

2.8
69 reviews
5 stars
26
4 stars
4
3 stars
4
2 stars
3
1 star
32
  • MM
    Michelle Minor
    Apr 15, 2026
    1.0
    They take forever to put packages in, and before they were on top of it when they had the different manager l, I hate this post office, mind you some of the workers are rude 🤦🏽‍♀️
  • TE
    Toni Eastwood
    Mar 24, 2026
    5.0
    Good service, friendly personnel.
  • TW
    Theresa Wilson
    Mar 14, 2026
    1.0
    Chronic package loss and dismissive, unhelpful staff: ​I should have listened to the other reviews. Whether it’s severe understaffing or a lack of training, this location is consistently unreliable and has become a liability for my mail. ​Key Issues I’ve Experienced: ​• Hostile/Dismissive Attitude: The most frustrating part isn’t just the errors—it’s the staff's reaction to them. When I bring up a missing package, I am met with shrugs and an attitude that suggests it "isn't their problem." I have been promised follow-up letters and investigations twice now, but the staff seems to immediately forget their word once I leave. • ​Delayed Processing: Even when a package is confirmed delivered at 1:00 PM, I’ve been told at 4:55 PM that it’s "unprocessed" and I must return the next day. There is zero urgency to provide the service they are paid for. ​• Property Loss: To date, they have lost 4 packages and counting. Even when I show photographic proof of delivery from carriers (like Amazon), the staff refuses to take responsibility, once even claiming they "don't accept Amazon packages" without further explanation. ​Inconsistent Policies: Information changes depending on the day. Return-to-sender windows fluctuate between 7 and 14 days, and packages are randomly marked "undeliverable" despite the address being identical to successful deliveries. ​Bottom Line: You will not get straight answers here. If you value your time or your mail, avoid this location at all costs. I’ve witnessed multiple other customers complaining about these exact same issues while standing in line.
  • DR
    Desert Rose
    Mar 12, 2026
    1.0
    Worst service ever. In office and never picks up the phone. Pinion hills post office is the worst

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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