Staples

Reviews

• PC

  Pinole Congregation

  3 days ago
  5.0
  Donna, Gabby and Nikki are amazing at "Customer Care." Awesome experience everytime. Jon Anderson, LocalLeadsLeader.com.
• PN

  Playland NATB

  4 days ago
  5.0
  Rewards program is da bomb, especially if you are a carryover member of the Stsples plus program.
• JM

  Jessica Martinez

  Apr 21, 2026
  5.0
  Pickup was so easy! Great staff
• HH

  Hip Hock

  Apr 10, 2026
  5.0
  Staples is...The Staple of Pinole...I'm always treated well there,with my business cards,documents from my Galaxy,or just laminations...Good Customer Service!
• PY

  Peter Yamamoto

  Mar 18, 2026
  5.0
  Went for TSA Precheck with appointment. I was a bit late because of dentist appt nearby going longer than expected but didn’t seem to be anybody before me. I’m sorry I did get the name of the lady who assisted us, from front door by coincidence she was working atock and was first employee we saw and asked where the TSA precheck was. Friendly and welcoming from the start! Then we ran into an issue with the way the screening was proceeding asking for documents we didn’t have. I was perplexed because it didn’t seem to make sense. She also said it didn’t behave like this usually. So just so I knew what might be next I asked can we just see what it says if we try to continue? Then we did get stuck as “expected” but when she backed out of that form the screening appeared differently than it did before (originally it was asking for two documents, even though we provided a Liat A document that shouldn’t need the second document prompt). From there it went “smoothly”… well it did scan an O as a zero 0 from my passport and when trying to correct it wouldn’t accept the correction even using the OCR reason for the change. So actually we started all over again! By this time the next appointment person had arrived (actually we used up my whole slot +) but luckily they were the patient type. Anyway, suffice it to say I’ve rarely had this level of service, patient, friendly all wrapped in one. So then while there I also booked an appointment for wife (from my understanding, starting from clear website, I thought I could make one appointment for family) but that is not true. Each person needs separate TSA Precheck “id” which is associated with their info, entering the id is what starts the form off with that information so it has to match. Then my wife took so many retries to get her fingerprints to register and again so much patience and friendliness dealing with this next issue. Can’t say enough how good it felt to get through this at this location.

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