The UPS Store

3.1
43 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7276 in Pinole offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pinole Vista Plaza.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
1556 Fitzgerald Dr, Pinole, CA
94564, United States

Hours

Reviews

3.1
43 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
4
1 star
17
  • RR
    Ryan
    Nov 7, 2025
    5.0
    Extremely helpful
  • SS
    Sheila
    Oct 24, 2025
    2.0
    Staff usually behave negatively. They have never been friendly at this location. Poor attitude with every staff I have encountered here. Sad.
  • CH
    Connie Howard
    Sep 27, 2025
    1.0
    I went in the other day. There was a line out the door. It was 96 degrees outside and they had no air conditioning, so we all waited in the hot stuffy store while I person tried to help the entire line and the two others stood by the fan helping NO ONE. The machines were broken so the Amazon returns had to wait in the 10+ line at over 100 degrees, just watching the one poor male employee try to solve all the problems. I know one of the fan monopolizers is the manager who always talks down to her employees and parks all day in the one of two disabled parking spaces. Her recommendation is to double park behind her. Pretty sure that’s illegal. It’s awful.
  • KJ
    Kevin Jensen
    Sep 9, 2025
    5.0
    Excellent customer service as I walk through the door she took my package right over to this self kiosk and showed me how easy it was to take care of send a package that was already marked with a label.
  • SH
    Sabrina Hernandez
    Sep 5, 2025
    1.0
    Horrible customer service, they are rude and don’t want to help you. One lady was very irritable and kept saying things to use so she wouldn’t have to work. The lady in front of like was asking for a box and the worker didn’t want to make the box so she was urging her to package it herself with something else. There was a man helping an old lady- well into her 80 or 90s who struggled physically and she was able to return two of her items but then the man said he couldn’t finish her last item because they close in two minutes. I had also been waiting for 15 minutes and they told me they’re closed by the time it was my turn and to go home.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7276 in Pinole offer?

The UPS Store #7276 in Pinole offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.