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Staples

4.0
(196 reviews)

Business Details

1200 Fitzgerald Drive, Pinole, CA
94564, United States
(510) 262-9114

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Pinole, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1200 Fitzgerald Drive, Pinole, CA
94564, United States

Hours

Reviews

4.0
196 reviews
5 stars
115
4 stars
30
3 stars
13
2 stars
7
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised friendly and helpful staff, several reported rude or unprofessional behavior from specific employees.

Product Availability

Customers frequently noted that the store is well-stocked with a good selection of office supplies, although some expressed frustration over the lack of specific items.

Printing Services

The printing and copy services received both praise for efficiency and quality, as well as criticism for errors and delays in processing orders.

Store Cleanliness

The store is generally described as clean and organized, contributing positively to the shopping experience.

Rewards Program

Many customers appreciate the Staples Rewards program, highlighting its effectiveness in providing savings on regular purchases.
  • LL
    Lillean Leite
    2 days ago
    5.0
    Very helpfulemployee
  • MU
    Maggie Uribe
    3 days ago
    1.0
    Came in at 8am. Went to the printer services and asked a worker if the printers were working She was taping a banner and said we havent opened that section yet. My understanding is if a store is open then all the services should be available. Also dirty every time I come in. She came back at 806 and said you'll have to give me more time its just me and my manager right now. It was only myself and one other customer. She then comes back and says the manager for the printing center called out so no one would be available until 330 for a self service printer.....im just disappointed
  • EE
    Edwin Johnson (erjazz)
    Dec 20, 2025
    5.0
    Staples is the ultimate when it comes to the combination of providing quality service and quality items. I needed to make copies of documents and was guided through the process with ease and understanding. Checkout was a breeze. I wish all my transactions everywhere were like this!
  • TL
    The Logan’s
    Dec 17, 2025
    5.0
    ⭐⭐⭐⭐⭐ I shop at this Staples in Pinole regularly and it’s honestly one of my go-to stores. I’m usually here picking up bubble wrap, packing supplies, and everyday household items, and they almost always have what I need in stock. One of my favorite things about shopping here is the Staples Rewards program. I earn points just buying things I already need, and I can use those rewards for household items and supplies instead of letting them go to waste. It actually feels worth it and saves me money over time. The people who work at this location make the experience even better. Everyone I’ve talked to has been friendly, easy to talk to, and genuinely helpful. If I have a question or need help finding something, they’re always willing to help without making it feel rushed. This Staples is clean, organized, and consistently reliable. If you shop here often or run a small business and need packing or office supplies, this location is definitely a solid choice.
  • LC
    Logan's Toy Chest
    Dec 17, 2025
    5.0
    ⭐⭐⭐⭐⭐ I come to this Staples all the time, especially for bubble wrap and shipping supplies, and they never disappoint. This location is clean, well stocked, and easy to get in and out of, which matters when you’re running errands or managing a small business like I do. What really sets this store apart is the Staples Rewards program. It’s one of the most useful rewards programs out there. I earn points on regular purchases and can turn those rewards into real savings on everyday household items, office supplies, and shipping materials. The points actually add up and get used, which isn’t always the case with rewards programs. The staff at the Pinole location deserve special credit. Everyone I’ve interacted with has been friendly, easy to talk to, and genuinely helpful. They take the time to answer questions, help find items, and never make you feel rushed. That kind of customer service makes a big difference and keeps me coming back. If you’re looking for quality shipping supplies, great prices, a rewards program that truly pays off, and a team that treats customers right, this Staples is absolutely worth visiting. Highly recommended.

Frequently Asked Questions About Staples

What services does Staples in Pinole, CA offer?

Staples in Pinole, CA offers printing, shipping, technology, travel, recycling services, design services, passport photos, Amazon returns, and Amazon pickup.

What are the opening hours of Staples in Pinole, CA?

Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 18:00 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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