United States Postal Service

3.6
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20116 State Highway 88 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20116 State Highway 88, Pine Grove, CA
95665, United States

Hours

Reviews

3.6
18 reviews
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6
  • TC
    T C
    Jun 5, 2023
    1.0
    Would also give them zero if it was possible. The drivers will ruin your drive way, speed away on a private road almost hitting people and the office with make every excuse in the book for them. Don’t expect much out of this group!
  • AS
    Alyssa Smith
    Dec 26, 2020
    5.0
    As a small business owner who runs an entirely online shop, I have used this location for my USPS drop offs as well as PO Box and have received great customer service from the staff. This particular year has honestly been a nightmare for online business owners due to delays in stock and an increased order volume. With the amount of packages I constantly have coming in and out, I have only ever had one package delivered to the wrong PO Box, and the staff was able to return it to me. I have had to call them on occasions and my calls were always answered. I do not think a lot of people understand the amount of packages coming in and out this year due to the pandemic and how extremely challenging this entire year has been for postal service staff. I am overall very happy with the services I have received here.
  • SM
    Shilo Mccoy
    May 26, 2020
    5.0
    Excellent customer service. Curtis is a great guy who has helped me and my family out on many occasions. During the butte fire he made sure we were able to get our mail still even though we evacuated from our house and couldn’t get to our road.
  • JM
    Jessica Marler
    Dec 20, 2019
    1.0
    A package was delivered there and when I asked to pick it up, I was told that there was “a lot to look through”. Talk about lazy. Terrible customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.