Business Details
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Visit your local Post Office™ at 778 S Redlands Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
235 reviews
5 stars
72
4 stars
10
3 stars
6
2 stars
8
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and poor management.
Long Wait Times
Many customers reported long wait times and understaffing, leading to frustration and dissatisfaction with service speed.
Mail Delivery Issues
Numerous complaints about misdelivered mail and packages, with customers expressing frustration over lost items and incorrect deliveries.
Management Concerns
Several reviews highlighted poor management practices, including lack of organization and inadequate staffing, contributing to overall negative experiences.
Inconsistent Service Quality
While some customers had positive experiences, others reported significant issues, indicating a lack of consistency in service quality.
- CIChris IbachNov 7, 20251.0Many of the staff are rude and don't know their own jobs.
- ARAshleigh RaeNov 6, 20251.0I had a similar experience to the other complaints. My package shows delivered key was in the box but no package in the box. Called to ask if they had it at the facility to which they responded they would have to investigate what happened and would have to call me back they didn't want to let me speak and just hung up. Called back again and they explained the box eas vandalized I said it didnt look vandalized and we were not notified of it being vandalized like we usually are to which I was told let me do my investigation mam and hung up on. Called back to complain about the service I was receiving from the man who answered the women I spoke to explained that we were not notified of the vanadlization because the mail carrier who she noted was new had fixed the box themselves.. I voiced my opinion that it may not be the best protocol to allow the carriers to fix the boxes as there are dishonest people everywhere and that would give them the power to say it was vandalized and they fixed it without any further question. I was told they would mail the package sender something stating the package was stollen so they would hopfully be able to remake the commissioned art piece for me unfortunately they said they can not send that to the original sender and can only send it to me. So I would then have to go back to the post office and pay to send it back to her. Which is inconvenient in itself but I don't have a car at the moment so its especially inconvenient. They also cannot email the sender for some reason which i dont understand but this may be the difference of me getting the contents of the package remade and resent to me so obviously im very disappointed in the service ive recieved here today.
- SMSayed MasoomOct 9, 20251.0I waited nearly 30 minutes for assistance with my passport, but the department did not open on time. The supervisor in charge showed very poor management and lack of responsibility. It was clear that the system was not well organized, and customers were left waiting without clear communication. As local residents, we kindly ask that proper attention be given to this issue and that the management be improved. The supervisor should be replaced with someone more efficient and professional who can provide better service to the community.
- MCMARI C.Sep 30, 20251.0They should update their pictures. It shows theirs a mailbox drop-off outside, but there is nothing.
- ALAmber LopezSep 5, 20255.0Ladies at the front counter are very nice. Thank you Nicole for a very nice and easy process assisting me with my passport process today 🙂
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 778 S Redlands Ave?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services?
Most Post Offices offering passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 778 S Redlands Ave?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I reserve a Post Office box online at this location?
Yes, you can search for available PO Boxes and reserve one online. You will receive instructions to complete setup in person at the Post Office.
Is 24/7 access available to PO Boxes after lobby hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. It is best to check with your local Post Office for specific hours.
How can I get to United States Postal Service using public transportation?
You can use Greyhound Bus Lines nearby for regional travel. From there, the Post Office is easily accessible for mailing and package services.
What dining options are available near the United States Postal Service at 778 S Redlands Ave?
Nearby dining includes The Breakfast Club of Menifee for breakfast and brunch, Los Jilbertos Taco Shop for Mexican food, and Subway for quick sandwiches.
Are there convenience stores near the Post Office for quick errands?
Yes, multiple convenience stores and gas stations like 7-Eleven, Chevron, ExtraMile, and California Mini Mart are close by for your shopping needs.
Can I find lodging near the United States Postal Service in Perris, CA?
Yes, nearby hotels include Studio 6 Suites and Red Lion Inn & Suites Perris, making it convenient if you need accommodation near the Post Office.