United States Postal Service

3.1
10 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 11041 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11041 Main St, Penngrove, CA
94951, United States

Hours

Reviews

3.1
10 reviews
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  • RL
    Rachael L
    Jul 30, 2025
    1.0
    Astrid was incredibly rude to me over the phone when I called to confirm that location accepted General Delivery. I’ve never experienced such a condescending attitude; I heard her remark to another employee when she put the phone down (obviously not realising I could hear her still). I felt like I was being given the third degree over simply wanting an important package delivered..as per their stated services offered. I was also told the wrong information regarding the address and the procedure. Luckily I spoke to another USPS and they were able to give me the correct information and didn’t make me feel I was asking her to hand over her firstborn. Disappointing, rude, and definitely do not recommend trusting them with your packages if you need general delivery.
  • UC
    Ulisses Cunha
    Jul 16, 2025
    1.0
    I went to deliver a package for the company where I work, and a woman with dark brown curly hair was extremely rude. I told her the name of the company I work for so she would know where the package was coming from, and she simply said, "I don't care where you work!" I think she's in the wrong job. If you're not happy, change careers!
  • NS
    N. Shmat
    Sep 20, 2023
    1.0
    I really love our regular staff! They're always friendly, helpful, and kind! My interaction with Zoe today was anything but! She acted like she'd rather be getting a colonoscopy. She refused to peel the back off the priority sticker for me! She wouldn't check whether my box or priority mail would be less expensive, then refused to provide a piece of scotch tape to close an envelope (though she'd gladly sell me a roll). Unbelievable. And she's incredibly difficult to understand! Next time, I'll return when our regular staff is working. Ugh
  • EL
    Eli Lewin
    Oct 21, 2018
    1.0
    Staff is kind but utterly incompetent, they've lost more of my packages than they've delivered.
  • PR
    Pat Russell
    Sep 2, 2016
    5.0
    Very helpful-always go the extra mile!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.