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United States Postal Service

3.4
(48 reviews)

Business Details

1355 N Mentor Ave, Pasadena, CA
91104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1355 N Mentor Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1355 N Mentor Ave, Pasadena, CA
91104, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.4
48 reviews
5 stars
23
4 stars
5
3 stars
4
2 stars
1
1 star
15
  • SS
    Steve Scanner
    Feb 24, 2026
    3.0
    There's only a letter drop off during off hours.
  • KR
    Karina Gonzalez Rios
    Jan 18, 2026
    1.0
    I came to pick up a package in October 2025, that showed on the site I purchased it on it was delivered there and on time. When I went to ask the attendant about it to see if it was there she gave me such an attitude to do her job?? I was like okay whatever just need to know if it's there and she kept yelling and claiming they never even got it on their system, fine I won't argue and I left. I disputed to the website it never arrived even tho the seller also saw it was claimed as delivered and I had to open a dispute for a refund. Now in January 2026, The postal office gives me the package that they had this WHOLE TIME???? If the lady wasn't so rude and would've gone to the back to check I wouldn't have requested a refund, they gave me the package 3 months later. Don't even bother coming here, I've been to other offices since then that have rlly nice workers that don't mind helping.
  • SW
    Scott Weaver
    Oct 31, 2025
    5.0
    Junior is the best. Huge help and I appreciate him going the extra mile
  • JA
    John A
    Jun 4, 2025
    1.0
    Went inside to purchase shipping packaging and the clerk was there at counter, he walkthrough a door away . We call at him to get his attention for service ,he look at us, said he was working, so we left with no purchases. He yelled at us something sarcastically after we walking out
  • KC
    Kevin Chang
    May 30, 2025
    4.0
    the place smells weird here and I feel bad for the one worker working here (his name is Junior and he’s fantastic!). There’s 3 computer terminals so I’m not sure why the line is so long. I hope they hire more people.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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