United States Postal Service

3.0
81 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 281 E Colorado Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
281 E Colorado Blvd, Pasadena, CA
91101, United States

Hours

Reviews

3.0
81 reviews
5 stars
28
4 stars
8
3 stars
8
2 stars
8
1 star
29
  • HS
    Hazel S
    Dec 22, 2025
    1.0
    There was a long line, but they barely had just one counter open, during such a busy season. And she took out all of her stress on me! Honestly, the way she acted like a child was kind of funny. Poor person. 🥹 Please don’t take your stress out on customers—USPS needs to fix the system and make it better. They need to hire more people. We should better prepay and label. So just can do drop-off. I purchased the label printer after visiting here.
  • JM
    Jackie Martin
    Nov 26, 2025
    1.0
    Retail window is… for some reason… closed “temporarily”. Only notice is a handwritten note on the door. Lame
  • DL
    David Lasky
    Nov 14, 2025
    1.0
    Terrible customer service
  • KW
    Karen Waleska
    Aug 26, 2025
    5.0
    This post office has been a surprising source of calm for me since early this year. Some days I stop by just to drop off mail or packages, and other days I simply pass through, but every time, it’s consistent: clean, quiet, and efficient. The attendant in the mornings always greets me with a smile, and I genuinely get the sense he remembers me (or maybe it’s my little dog Mimi he recognizes). Either way, the friendliness makes a difference. He even shared that Mondays are their busiest days, which explains why my morning visits always feel so easy and unrushed. The building itself is beautiful, full of Old Pasadena charm. The high ceilings, intricate windows, and natural light make it one of those rare post offices where you don’t mind waiting. Even the mailboxes have a vintage look that adds to the character. There’s also a window for prepaid USPS packages, which makes drop-offs simple and quick. I’ve never had a hassle here, and I always leave impressed with how fast the experience is. If you appreciate efficiency and historic beauty, this is hands down one of the best post offices around.
  • LP
    Linda Papagan
    Jun 6, 2024
    3.0
    Just beware that 9:00 opening is a loose suggestion. You'll wait up to 10 mins in the lobby.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.