Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many reviews highlighted severe understaffing, leading to long wait times and frustration among customers.
Customer Service
While some employees received praise for their helpfulness, others were criticized for rudeness and unprofessional behavior.
Operational Inefficiency
Customers frequently reported delays and inefficiencies in service, including lost packages and poor communication.
Inconsistent Hours
Several customers noted discrepancies in posted hours and actual service availability, causing further inconvenience.
GR
Gail R
Dec 24, 2025
1.0
This is the most awful government office. There is 1 staff person usually serving a very long line. It feels like hell waiting patiently for service as the minutes slowly tick away… I highly recommend avoiding it.
DG
Daniel Gorman
Dec 10, 2025
5.0
Went to this location to track down a package that had been delivered to the wrong address. The line was LONG, people were frustrated, and some were taking it out on the one guy working the counter. By the time it was my turn, it was clear he wasn’t going to be able to help locate my package — no big deal, he seemed new and we’ve all been there.
Then Denise Romero came out from the back. Calmly, in the middle of all the chaos, she asked for my information and tracking number and said she’d look into it and give me a call with an update. Honestly, my first thought was, “riiiiight… there’s no way I’m getting a call about this.”
But sure enough, she called two days later — on a SUNDAY, her day off — to update me. She told me she had gone into the post office, opened up, and found my package herself. She said I could pick it up Monday at 9 a.m., or she’d try to have a driver deliver it that day. And about three hours later, the package was delivered… on a SUNDAY.
I’ve never had this level of service from any business, let alone the post office. GIVE THIS LADY A RAISE.
VQ
victor quiroz
Nov 25, 2025
1.0
Waited 45 minutes in line at Will call just so they can tell me they couldnt help me .
JJ
Julia Jelkes
Sep 6, 2025
1.0
P O Box section should be open NOW at 5am. It states they 3:00am. Still closed. OMG what an unfortunate and inconvenience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 600 Lincoln Ave, Pasadena?
This Post Office offers mailing and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I obtain and access a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and your application. Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Are there other postal service locations near the United States Postal Service on Lincoln Ave?
Yes, nearby postal locations include US Post Office and Post Office-Pasadena, providing additional options for mailing and postal services.
Are there transportation options near the Post Office to help me get there?
While specific transit options are not listed, nearby landmarks like Mt. Wilson Observatory and retail stores such as Vons suggest the area is accessible; local transit and car rental services like Enterprise Rent-A-Car nearby can assist your visit.
What nearby places can I visit before or after my visit to the Post Office at 600 Lincoln Ave?
You can explore nearby attractions such as Mt. Wilson Observatory for sightseeing, restaurants like Vero's Restaurant for dining, or visit cultural spots like Pasadena Japanese Cultural Institute.
Are there businesses nearby that provide additional services if needed during my visit?
Yes, nearby you can find services such as plumbing at Dimit Plumbing, automotive repairs at Pioneer Auto Glass Center Pasadena CA, and professional services like Career Development and legal help at Jumpstart Law Firm.