Brand Certified
United States Postal Service
2.2(266 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
600 Lincoln Ave, Pasadena, CA
91109, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
266 reviews
5 stars
62
4 stars
15
3 stars
11
2 stars
13
1 star
165
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their helpfulness and friendliness, many reviews highlighted issues with rudeness, unprofessional behavior, and a lack of efficiency.
Long Wait Times
Customers frequently reported long wait times, often exceeding 30 minutes, with only one or two staff members available to assist a large number of customers.
Service Issues
Numerous complaints were made about lost packages, incorrect information, and inadequate assistance with shipping and package pickup.
Parking and Location
The location was noted for having ample parking, which was appreciated by customers.
Management Concerns
Several reviews pointed to a need for better management and staffing to improve overall service efficiency and customer experience.
- PRPamela ReisFeb 26, 20265.0Never had a problem there! It’s always fast to ship anything I need and the big plus is: lots of parking space, with no need to struggle to find a spot. I always choose this place, even though it’s a little farther, because I prefer it.
- BSBenjamin Franke (Solstice Son)Feb 25, 20261.0Only one staff member at the counters - deadpan and cold to me after being kind and animated to every other customer. My box needed to be sealed and they forced me to buy a roll of tape claiming that they didn’t have any… At a post office. I’ve been to dozens of others and they happily tape whatever is needed with no question.
- MKMary KODAKFeb 6, 20265.0Yes, sometimes we wait, and wait, especially on tax days. But, I have never had a horrible experience there.
- CBCatie BFeb 3, 20261.0Packages marked delivered but aren't. It should be illegal for the carriers to show packages as delivered. Only to have them show up 2 - 3 days later or not at all.
- VAVictoria AmranJan 24, 20265.0We had a shipment to send over and incorrectly entered our business Request, resulting in a 1200$ difference in comparison to a 300$ charge. Terri was AMAZING! She not only went out of her way to help me, but made sure I wasn’t charged incorrectly. She took care of our business with kindness, respect, and joy. Her personality and positive attitude is ABSOLUTELY CONTAGIOUS! And even though we caused her trouble by making a mistake, she corrected the mistake and made sure we were all in the clear and charged correctly. WE NEED MORE PEOPLE LIKE TERRI. Knowing how to speak to people and be kind is invaluable. Thank you Terri for all you do! 🥹😍♥️ You are very much appreciated. 🥰
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 600 Lincoln Ave, Pasadena?
This Post Office offers mailing and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I obtain and access a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and your application. Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Are there other postal service locations near the United States Postal Service on Lincoln Ave?
Yes, nearby postal locations include US Post Office and Post Office-Pasadena, providing additional options for mailing and postal services.
Are there transportation options near the Post Office to help me get there?
While specific transit options are not listed, nearby landmarks like Mt. Wilson Observatory and retail stores such as Vons suggest the area is accessible; local transit and car rental services like Enterprise Rent-A-Car nearby can assist your visit.
What nearby places can I visit before or after my visit to the Post Office at 600 Lincoln Ave?
You can explore nearby attractions such as Mt. Wilson Observatory for sightseeing, restaurants like Vero's Restaurant for dining, or visit cultural spots like Pasadena Japanese Cultural Institute.
Are there businesses nearby that provide additional services if needed during my visit?
Yes, nearby you can find services such as plumbing at Dimit Plumbing, automotive repairs at Pioneer Auto Glass Center Pasadena CA, and professional services like Career Development and legal help at Jumpstart Law Firm.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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