Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1346 in Pasadena offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Ralphs Supermarket At Foothill And Rosemead.
Details
- DeliveryNot available
Location
Hours
Reviews
2.1
113 reviews
5 stars
27
4 stars
2
3 stars
2
2 stars
3
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of basic assistance.
Owner Behavior
The owners are frequently described as disrespectful and unprofessional, contributing to a negative customer experience.
Pricing Issues
Customers have reported feeling overcharged for services, including unexpected fees for basic supplies like tape, leading to dissatisfaction.
Mixed Experiences
While some customers have had positive interactions, the overwhelming majority report negative experiences, suggesting a lack of consistency in service quality.
- BKBrian KrinskyDec 22, 20255.0The owners are lovely and wonderfully nice people. Great mailbox services for local businesses and great package and shipping service.
- NJNima JavanDec 13, 20251.0Worst customer service ever. The most rude ups staff I’ve ever encountered
- GJGeoff JenningsDec 5, 20253.0I don't think the owners set the pricing for shipping, so I can't blame them, but I wish I had gone to the post office to save some money. $29 to ship a 4lb box to reno is silly. Post office would have been cheaper but I was here and we had already done the label and the old guy helping was nice enough so I felt bad leaving. So I paid but probably won't be back.
- WWWillahelm WanDec 2, 20251.0Instead of writing another detailed review, I want to encourage anyone who has been mistreated here to report this location directly to UPS headquarters. Enough people have already shared similar experiences, and the only way things will change is if corporate steps in. This is a great location, and it’s a shame to see it run so poorly. Hopefully, with enough reports, it can get new ownership and be brought up to proper standards.
- CDchristina daiOct 14, 20255.0This place never disappoints. Every visit feels like a treat , fresh food, great vibe, and genuine hospitality! Definitely recommend to come!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1346 in Pasadena offer?
The UPS Store #1346 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist your postal and business needs.
What are the operating hours of The UPS Store #1346?
The store is open Monday through Friday from 8:30 AM to 6:30 PM, on Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is The UPS Store #1346 located?
It is located at 3579 E Foothill Blvd, Pasadena, CA 91107, next to Ralphs Supermarket at Foothill and Rosemead.
What payment options are accepted at The UPS Store #1346?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #1346 provide mailbox rental services?
Yes, mailbox services and mailbox rentals are available for your mail and packages at this location.
Are there any special offers available at The UPS Store #1346?
Yes, you can save big with special offers and coupons found on their website at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less.
Is The UPS Store #1346 open on major holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19, but maintains regular hours on other days like November 11 and 28.
How can I reach The UPS Store #1346 for inquiries or support?
You can contact the store by phone at +1 626-351-4721 or via email at store1346@theupsstore.com.
What nearby places can I visit around The UPS Store #1346?
Nearby you can find retail and service locations such as Shred Nations for shredding services, Pro Nails for beauty and nail care, The Joint Chiropractic for chiropractic and massage therapy, and Jamba East Pasadena for smoothies and healthy eats.
How can nearby places like Ralphs Supermarket help when visiting The UPS Store #1346?
Ralphs Supermarket next to The UPS Store allows customers to conveniently shop for groceries before or after handling shipping, printing, or mailbox needs at The UPS Store #1346.