United States Postal Service

2.3
155 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7200 Somerset Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7200 Somerset Blvd, Paramount, CA
90723, United States

Hours

Reviews

2.3
155 reviews
5 stars
41
4 stars
6
3 stars
5
2 stars
7
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.

Delivery Issues

Many customers reported lost or delayed packages, with complaints about mail being delivered to the wrong addresses or not delivered at all.

Operational Hours

Customers expressed frustration over inconsistent operational hours, including early closures and unavailability of services during posted hours.

Cleanliness and Organization

The post office was described as disorganized and messy, contributing to a negative customer experience.

Mixed Experiences

While many reviews were negative, a few customers did report positive experiences with specific employees and efficient service.
  • CK
    Chantrear Kieng
    3 days ago
    5.0
    Customer service worker Alex did a fantastic job in assisting me with my passport application. He was very understanding and very knowledgeable as he was telling me the process of the application. He answered all my questions and I left their with a clear mind.
  • KH
    Ky Ha
    Dec 19, 2025
    1.0
    The worst USPS office in California . Misplace mails to my place all the time. Supervisor is useless to talk to . If I have a chance, I would replace all of the bad ones there . Don’t even use this office for anything . Disorganized and messy .
  • NM
    Nessa Molina
    Aug 12, 2025
    2.0
    They close earlier then it says.
  • LC
    Laura Cardenas
    Nov 29, 2017
    1.0
    i have 3 days without receiving my mail no one in my building has received it this is not the first time this happens

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.