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Brand Certified

United States Postal Service

2.9
(100 reviews)

Business Details

380 Hamilton Ave, Palo Alto, CA
94301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 380 Hamilton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
380 Hamilton Ave, Palo Alto, CA
94301, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.9
100 reviews
5 stars
35
4 stars
7
3 stars
9
2 stars
6
1 star
43
  • JL
    Jaehyuk Lee
    Mar 17, 2026
    5.0
    직원분이 한 분만 계셔서 걱정되었지만 신속하고 친절하게 일을 처리해주셨습니다. 공간도 넓직하고 깨끗하게 잘 되어있습니다.
  • NN
    Nasim
    Mar 14, 2026
    4.0
    Long line of people with 2 assistants. Very limited number of parking spots right in front of it which are mostly occupied
  • DS
    Dmitri Stukalov
    Mar 6, 2026
    5.0
    Very friendly and helpful
  • GL
    Greg Lary
    Mar 2, 2026
    5.0
    Having given a 1 star review to another nearby USPS, I moved locations to this USPS location. What a difference! I had 35 books to mail and brought in 5 to see how the service was. Was helped by Nania who was very helpful. I said I had 30 more and she said to bring them in and when the line was low, she and her colleague, Pricilla would both help. They did NOT disappoint, handling them with efficiency, with one stating “we like the revenue!”. Both were so helpful and I appreciated their help. I hope their supervisor sees this and recognizes both ladies!!
  • GW
    Giovanna Winder
    Feb 21, 2026
    1.0
    Worst customer services ever. It seems like all those people who work at that location hate their jobs, and we, the customers, have to pay for that. I generally don't receive packages, but this time I was sent one to be delivered to the post office. Mrs. Naina kept telling me there was nothing for me, that I should go check at other post offices, even though I had the receipt in hand. She even said that she had already looked once and that her job wasn't to look for my package. Finally, another clerk person helped me and gave me the package.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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