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The UPS Store

3.0
(133 reviews)

Business Details

2625 Middlefield Rd, Palo Alto, CA
94306, United States
(650) 327-7147

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4562 in Palo Alto offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midtown Shopping Ctr - South Of Oregon Expressway, Near Walgreens.

Details

  • DeliveryNot available

Location

The UPS Store
2625 Middlefield Rd, Palo Alto, CA
94306, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:30 AM - 5:30 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.0
133 reviews
5 stars
55
4 stars
11
3 stars
2
2 stars
5
1 star
60
  • BB
    Blake
    Mar 11, 2026
    1.0
    AVOID THIS PLACE AT ALL COST!!!! THIS PLACE IS A SCAM!!! Deserves no star! Believe the other low reviewers here! This place doesn’t care about your mail or package. They lie and give you misinformation so they can get paid extra. Paid for priority mailing and was suppose to get there in 2-3 days. Checked tracking and it hasn’t even left the state yet. Also, the worst employees support. Contacted them and they didn’t even care to help. This place seems more like a call center scam from abroad. TRUST ME and STAY AWAY AS FAR AS POSSIBLE!!!!
  • SJ
    Sahil Jain
    Feb 20, 2026
    5.0
    Always a great service! I have been coming here for a few months now!
  • FF
    F F
    Feb 16, 2026
    1.0
    Service is very bad. The younger workers are not proactive and lazy. only active person I see working is the older lady, how ironic. Please don't waste your time coming to this location, prices here is also ridiculous.
  • BM
    Brian M
    Feb 14, 2026
    2.0
    Always long wait. Expensive mailbox. Want extra money even for a foot long of taping.
  • EM
    Erik Mayfield
    Jan 22, 2026
    1.0
    The staff were rude and unhelpful. Told me I couldn't ship a package in a Manufacturer's box, I asked why, they never explained and just said all ups stores do this. They then tried to get me to buy a 5$ plastic bag. I walked away and research that the package I am trying to send is in fact compliant with ups shipping policy. I would not recommend using this store and would recommend sending packages through FedEx instead.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Palo Alto offer?

The UPS Store #4562 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

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Certified April 26, 2026Yext Knowledge Graph
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