Location.com logo
Brand Certified

The UPS Store

3.3
(63 reviews)

Business Details

555 Bryant St, Palo Alto, CA
94301, United States
(650) 326-5555
https://locations.theupsstore.com/ca/palo-alto/555-bryant-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0969 in Palo Alto offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Downtown Palo Alto 2 Blocks From Stanford University.

Details

  • DeliveryNot available

Location

The UPS Store
555 Bryant St, Palo Alto, CA
94301, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.3
63 reviews
5 stars
31
4 stars
5
3 stars
2
2 stars
3
1 star
22
  • SB
    Sea Bovio Briganti
    Apr 15, 2026
    5.0
    The team at this UPS Store in Palo Alto is fantastic. I had a bunch of important documents that needed to be printed and scanned perfectly, and they were so helpful every step of the way. Everyone was patient, thorough, and genuinely went above and beyond. I really appreciate the consistent great service here. Thank you, UPS team!
  • KK
    Kelly
    Mar 25, 2026
    1.0
    I had a disappointing experience here over the past two days. When I handed over my ID, it was later placed on top of my package without any reminder. This could easily be missed or even dropped if the customer doesn’t notice. The customer service was also quite cold. When I asked about a package that might have been delayed, the staff was unwilling to help check and instead asked me to check on my own phone. I visited twice and was helped by the same person both times, so this seems to be a consistent issue rather than a one-time experience.
  • JR
    Joyce Reynolds
    Dec 21, 2025
    5.0
    Convenience, delightful staff, and open on Sunday
  • HD
    Hedi Driss
    Nov 4, 2025
    1.0
    Worst UPS I've ever been to. the most non helpful staff and worst customer service. Trying to scam you and overcharge ($60) for basic services that should be cheap/free.
  • JH
    J Hankes
    Feb 25, 2024
    5.0
    Only been here once, Sat 2/24, and was impressed. Arrived with my huge return box and forgot my label! The guy at the counter assured me I could try emailing it to their store email. I tried and that didn’t work - ran into an Amazon pw wall. He suggested I try again directly sending it from Amazon. I tried that several different ways to no avail, and was about to give up and go home and return with the label. He offered to look at it, and patiently navigated all the screens to get it done. Voila. I was already late to my nephew’s party and I was so grateful for this guy’s kindness - I ended up getting to my nephew’s event at the perfect time. It was my screw up and he made it all work. Thanks y’all.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Palo Alto offer?

The UPS Store #0969 in Palo Alto offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: