United States Postal Service

2.8
73 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 265 Cambridge Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
265 Cambridge Ave, Palo Alto, CA
94306, United States

Hours

Reviews

2.8
73 reviews
5 stars
24
4 stars
10
3 stars
2
2 stars
4
1 star
33
  • YC
    Y C
    Nov 5, 2025
    1.0
    Avoid this place. No help, no patience. They only expect you to drop off. I asked for shipping but pointed me to the self service machine
  • TW
    Thomas Wellworth
    Sep 17, 2025
    1.0
    Do not go here expecting any assistance at this location. While there at around 1215 on a Wednesday I asked a man wearing suspenders a question about mailing out EDDM, which cost me $1,230.80. There was one person in line, behind me. When I asked a question as to what to do, as the post office selected to mail was burned down.... His response was " I don't know, look it up on the Internet.....NEXT." This employee had zero empathy, zero caring, and just did not care about helping me at all. THIS POST OFFICE IS USELESS. But nothing will change because nobody at the POST OFFICE cares, and the lack of worry about needing to remain employed is missing and so, nobody cares. Maybe if the Post Office HAD TO BE profitable it would be better? If you doubt this try to get an answer as to why the mail you were informed via the app, does not arrive. Try calling...no answer, try asking the mail person that has the daily delivery route. Shrug of the shoulders. Have an accident, caused by a postal truck, resolved. Good luck because the do not care, and even with front and rear cameras documenting everything....it stll take at least 6 months before they will even look at the claim. The problems run deep at the Post Office and the employee that just blew me off today once again demonstrates this. Watch the videos I have included...
  • DH
    Daniel Hopper
    Sep 15, 2025
    5.0
    They shipped my package no problem 📦
  • JR
    Jake Reyes
    Sep 2, 2025
    5.0
    Quiet and fast, best post office ever.
  • AV
    Akash Vachhani
    Jul 21, 2025
    1.0
    Apparently the package I needed to return from Amazon was too big so they couldn’t accept it. It’s 3.8 feet by 2 ft by 4 feet. How are you listed as accepting packages of any size if this doesn’t work. Was told to go to another USPS in bay shore…. They were on lunch break. Hate USPS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.