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Visit your local Post Office™ at 265 Cambridge Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Avoid this place. No help, no patience. They only expect you to drop off. I asked for shipping but pointed me to the self service machine
TW
Thomas Wellworth
Sep 17, 2025
1.0
Do not go here expecting any assistance at this location.
While there at around 1215 on a Wednesday I asked a man wearing suspenders a question about mailing out EDDM, which cost me $1,230.80.
There was one person in line, behind me.
When I asked a question as to what to do, as the post office selected to mail was burned down....
His response was
" I don't know, look it up on the Internet.....NEXT."
This employee had zero empathy, zero caring, and just did not care about helping me at all.
THIS POST OFFICE IS USELESS.
But nothing will change because nobody at the POST OFFICE cares, and the lack of worry about needing to remain employed is missing and so, nobody cares.
Maybe if the Post Office HAD TO BE profitable it would be better?
If you doubt this try to get an answer as to why the mail you were informed via the app, does not arrive. Try calling...no answer, try asking the mail person that has the daily delivery route. Shrug of the shoulders.
Have an accident, caused by a postal truck, resolved. Good luck because the do not care, and even with front and rear cameras documenting everything....it stll take at least 6 months before they will even look at the claim.
The problems run deep at the Post Office and the employee that just blew me off today once again demonstrates this.
Watch the videos I have included...
DH
Daniel Hopper
Sep 15, 2025
5.0
They shipped my package no problem 📦
JR
Jake Reyes
Sep 2, 2025
5.0
Quiet and fast, best post office ever.
AV
Akash Vachhani
Jul 21, 2025
1.0
Apparently the package I needed to return from Amazon was too big so they couldn’t accept it. It’s 3.8 feet by 2 ft by 4 feet. How are you listed as accepting packages of any size if this doesn’t work.
Was told to go to another USPS in bay shore…. They were on lunch break. Hate USPS
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 265 Cambridge Ave?
You can send mail and ship packages, get money orders, Post Office boxes, passports, gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the Palo Alto United States Postal Service at 265 Cambridge Ave?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.
Can I get a PO Box at this Post Office and how do I apply?
Yes, you can apply online or in person at this Post Office. Online application is available at the USPS website with instructions for setup.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please check with this local Post Office for details.
How can nearby public transit at California Avenue help me reach the Post Office?
California Avenue nearby offers convenient transit options, making it easy to reach the United States Postal Service at 265 Cambridge Ave.
What dining options are available near the United States Postal Service on Cambridge Ave?
After visiting the Post Office, you can enjoy a meal at nearby Domino's Pizza, offering quick and tasty pizza and chicken options.
Are there any wellness or counseling services near the Post Office?
Yes, nearby wellness options include Palo Alto Mind Body and Brightways Psychology, both providing counseling and mental health services.
Where can I find beauty and spa services near the United States Postal Service?
You can visit places like Larry the Barber, Amylgama massage therapy, and Beauty Clinica Day Spa close to 265 Cambridge Ave.