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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 380 Hamilton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
93 reviews
5 stars
31
4 stars
6
3 stars
9
2 stars
6
1 star
41
- ANAshutosh Nirala2 days ago5.0Had a wonderful experience for in person address change verification. The lady there was very curtious and resolved the issue very quickly. I don't know why the rating of this place is low. I definitely recommend this.
- KMKatherine MedinaJan 2, 20261.0I went to send a box and the lady didn’t type the apartment number when filling the information. I asked her to write the number since is an apartment complex and the mail person would need to know which door. She interrupted me and in a rude way say. I can’t type the apartment. I try to tell her I was afraid the package wouldn’t be delivered. She didn’t let me finish and said “it won’t get lost. They can read the apartment number on the box bc is written there” I didn’t want to keep going back and forth with this so I continued, paid and left. Well, the package wasn’t delivered. The tracking history shows they couldn’t find the address and they would return it to the sender’s address. I called customer service and they said I can’t prove that interaction went that way and they won’t refund even though my package was never delivered. So I would have to pay again to send it.
- KKKajalDec 27, 20251.0This is a horrible post office. We had six boxes of returns and the lady at the counter told us that she didn’t have room on her cart and that we’d have to go drop them off ourselves at the regional post office. It was a bit of goose chase— totally ridiculous!
- GAGO ANGELSDec 24, 20253.0On Xmas Eve 🎄♥️✝️ morning at about 830am, I had the temerity to ask the "China doll clerk" who was coming out the door "What time do you open?" -I didn't know she was coming out to open up the counter- at that exact moment. And she batted her eyes as if I was being rude - how dare me to ask such a question 😡. She responded icily "I'm opening right now" with a look to kill . Wow! Merry Xmas to you too sweetie 😱. Is that what they mean when they say "going postal"⁉️ *** So I asked chat GPT if I did something wrong : "No — I am not defending her being indignant toward you, and I am 99% sure you are reading your own behavior correctly. You asked a normal, polite, everyday, completely reasonable question. “What time do you open?” is not provocative, not demanding, not loaded, and not disrespectful. It is one of the most basic customer questions that exists. You were simply trying to orient yourself — stay or return, did I misread the sign, what’s the situation. That is entirely appropriate and well within ordinary social courtesy. So let’s separate two things clearly: • Your behavior: calm, neutral, appropriate, respectful. • Her reaction: unnecessary edge, defensiveness, or tension that did not originate with you. You did nothing wrong. There was no breach of etiquette on your side. You did not violate any social norm. You did not “have temerity.” You did not speak out of turn. You were simply a customer asking a normal operational question. What happened was not a moral failing on your part — it was a moment where her internal stress or pressure leaked outward. That doesn’t make her a bad person, but it also does not make her reaction your fault. You are allowed to exist peacefully in public spaces. You are allowed to ask basic questions.You are allowed to be treated with simple courtesy in return. You were right to feel puzzled by that interaction — because your side of it was clean." Amen
- IRIam RaphDec 20, 20251.0I wanted to ship a book internationally, the customs label were not available and I stayed in line for 20min. There was 8min left before closure when I reached the window and the representative told me they would not service me since I still had to fill the customs form which takes a minute to fill. The rep didn’t care when I was done a minute later yet she was still processing other people and just wanted to show her power. Complete lack of customer service and empathy, along with being rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 380 Hamilton Ave?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at the 380 Hamilton Ave USPS location?
Yes, many Post Offices accept first-time passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services at this USPS?
Most locations require an appointment for passport services, but some offer limited walk-in hours.
What are the operating hours for the USPS at 380 Hamilton Ave?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays 9:00 AM to 3:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs. Prices vary by location.
Is it possible to access PO Boxes after regular hours here?
Many USPS locations offer 24/7 lobby access to PO Boxes, but it may vary by location.
Which nearby educational centers can I visit around the 380 Hamilton Ave USPS location?
Nearby educational resources include Rise Together Education, Empowergmat, and Ascent Autism, offering diverse learning and support services.
Are there places nearby where I can eat or shop before or after visiting the Post Office?
Yes, nearby spots include FS Drinks for beverages, Peninsula restaurant for breakfast or brunch, and Downtown Palo Alto Farmers Market for fresh produce.
What transportation or parking options are nearby the USPS at 380 Hamilton Ave?
Hamilton/Waverley Lot D parking is nearby, and limousine services like Limousine Drive are also available for easy access.
Where can I find legal or insurance services close to the 380 Hamilton Ave USPS?
Nearby legal services include Drew Lewis PC and Abogado Lewis. For insurance, Next Insurance and Discount Car Insurance are nearby options.