United States Postal Service

2.9
84 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 380 Hamilton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
380 Hamilton Ave, Palo Alto, CA
94301, United States

Hours

Reviews

2.9
84 reviews
5 stars
29
4 stars
6
3 stars
8
2 stars
6
1 star
35
  • LL
    Lisa Loh
    Sep 26, 2025
    4.0
    Love this USPS especially when Helen is on staff. She is patient and helpful in advising on the most cost-effective way to send something. USPS shipping rates remain cheaper than those of courier services. The building is beautiful and premises clean. I would give it 5 stars if they installed bicycle racks.
  • LP
    Lindsay Popowski
    Sep 12, 2025
    1.0
    Advertises a self-service kiosk you can use in the evening but locks the lobby.
  • EA
    Eboni Allen
    Aug 25, 2022
    2.0
    I’ve been to this post office a couple of times and always use the machine to mail packages. I haven’t had any issues as far as that’s concerned. BUT do not attempt to come to this post office before work because they don’t open on time. It’s supposed to open at 8:30 but they come in whenever they want. There was a line outside when I arrived at 8:39. Everyone left after a few minutes because we all had to get to work.
  • VB
    vidit bhargava
    Dec 21, 2018
    5.0
    Quick and easy in and out. Friendly faces willing to help.
  • TG
    TANYA G
    Nov 9, 2015
    1.0
    Could somebody pick up the phone?? I've been calling since last Friday 11/6/15 and it just rings then says "unavailable" with NO ANSWERING MACHINE. Calling about a lost package/usps opened case. This is ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.