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Brand Certified

United States Postal Service

2.8
(97 reviews)

Business Details

380 Hamilton Ave, Palo Alto, CA
94301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 380 Hamilton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
380 Hamilton Ave, Palo Alto, CA
94301, United States

Hours

Reviews

2.8
97 reviews
5 stars
34
4 stars
6
3 stars
9
2 stars
6
1 star
42
  • GL
    Greg Lary
    3 days ago
    5.0
    Having given a 1 star review to another nearby USPS, I moved locations to this USPS location. What a difference! I had 35 books to mail and brought in 5 to see how the service was. Was helped by Nania who was very helpful. I said I had 30 more and she said to bring them in and when the line was low, she and her colleague, Pricilla would both help. They did NOT disappoint, handling them with efficiency, with one stating “we like the revenue!”. Both were so helps and I appreciated their help. I hope their supervisor sees this and recognizes both ladies!!
  • AC
    Ashley Choi
    Feb 24, 2026
    5.0
    I just want to give my neighborhood post office a shoutout. The ladies at the service desk are always pleasant to work with and they’re very efficient at what they do.
  • GW
    Giovanna Winder
    Feb 21, 2026
    1.0
    Worst customer services ever. It seems like all those people who work at that location hate their jobs, and we, the customers, have to pay for that. I generally don't receive packages, but this time I was sent one to be delivered to the post office. Mrs. Naina kept telling me there was nothing for me, that I should go check at other post offices, even though I had the receipt in hand. She even said that she had already looked once and that her job wasn't to look for my package. Finally, another clerk person helped me and gave me the package.
  • PD
    Paul Davidson
    Jan 12, 2026
    5.0
    Fantastic Staff! Super friendly and helpful. It is helpful to everyone if you can figure out as much of what you need to do as possible before you get there. Beautiful 1932 Spanish Colonial Revival building by Birge Clarke.
  • AN
    Ashutosh Nirala
    Jan 10, 2026
    5.0
    Had a wonderful experience for in person address change verification. The lady there was very curtious and resolved the issue very quickly. I don't know why the rating of this place is low. I definitely recommend this.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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