The UPS Store

3.2
45 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6105 in Palo Alto offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town & Country Village, Off El Camino Real Across From Kara's Cupcakes.

Details

  • DeliveryNot available

Location

The UPS Store
855 El Camino Real, Palo Alto, CA
94301, United States

Hours

Reviews

3.2
45 reviews
5 stars
19
4 stars
4
3 stars
3
2 stars
3
1 star
16
  • CR
    connie rylance
    Dec 26, 2025
    5.0
    Efficient and friendly
  • RA
    Richard Albert (Richard Albert)
    Oct 18, 2023
    4.0
    Two levels above the USPS.
  • JT
    J T
    May 16, 2023
    5.0
    Super busy day ahead of me, arrived a minute before 9am. So grateful the gentleman opened the store exactly at 9am. Appreciating reliability.
  • SC
    Scarlet Chen
    Oct 16, 2019
    5.0
    Great people. It’s hard to find a carrier service where the staff are actually functional. For example the Stanford Tresidder Union Fedex and USPS are just completely incompetent. Given that, it’s amazing how good people here are. First, they are actually trying to help - when the staff inside see more people waiting in line they actually come out and help! Unlike most other places. Second, they are SMART - you give them 5 things each requiring a different treatment, they can actually handle it without mistake. Third, they are FAST - as soon as you’re seen by a staff, things are done in a minute. They are all super cool people.
  • WW
    Will
    Aug 31, 2017
    1.0
    Just finished up at this store and it was a horrible experience. Talked down quite a bit by Andre, and Tyler laughed when I asked a question. I wasn't needing much done either. Needed to print a Amazon return label which I do quite often at other stores. Andre said I couldn't email it to the store, even though it was advertised on UPS store as being able to. I also had a second way to print the file, with a SD card on the printer. Did not work and when I asked Andre, he said "he doesn't know". Incompetent and not friendly. I asked Andre if I could see the manual to the printer because it clearly has a SD card on the side, and his coworker named Tyler laughed at me. Extremely rude service and I get along with most people. I usually never have to deal with bad service, and I never write reviews, but these two men are not professional and the owner and other customers need to know. I can't be the only one who had a bad experience with these employees. I hope this is resolved. In the meantime I will find another ups store.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Palo Alto offer?

The UPS Store in Palo Alto offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours for The UPS Store at 855 El Camino Real?

The store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 6 PM, and closed on Sundays.