United States Postal Service

2.7
139 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2220 E Palmdale Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2220 E Palmdale Blvd, Palmdale, CA
93550, United States

Hours

Reviews

2.7
139 reviews
5 stars
47
4 stars
11
3 stars
4
2 stars
7
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews regarding customer service, with some customers praising friendly and helpful staff, while others report rudeness and unprofessional behavior from certain employees.

Package Handling

Numerous complaints about lost or mishandled packages, with customers expressing frustration over delays and lack of accountability.

Operational Issues

Customers have noted issues with the post office's hours and accessibility, including locked doors during posted hours and broken self-service kiosks.

Overall Experience

While some customers report positive experiences with efficient service, many others express dissatisfaction and a lack of trust in the postal service at this location.
  • GN
    gina n
    Dec 9, 2025
    1.0
    When you drop off a priority mail package, it does not get checked in until sometime the following day. There's no record of my package even being in the building if it gets stolen. I have better luck in Acton.
  • FP
    Fern P
    Nov 21, 2025
    5.0
    Seen a lot of bad reviews. I've been going to this location for over a year. I go about 3-4 times a month to drop off prepaid packages (sometimes with a clerk) and have not had any issues.
  • JP
    janet pokershing
    Nov 13, 2025
    1.0
    Horrible service loses mail doesn’t deliver three or four days now my package is lost. They don’t give a crap about their customers. They’re just in it there to make money.
  • BF
    Betty Frank
    Sep 15, 2025
    5.0
    I look forward to going here.They are all friendly, helpful, and efficient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.