United States Postal Service

2.7
138 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2220 E Palmdale Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2220 E Palmdale Blvd, Palmdale, CA
93550, United States

Hours

Reviews

2.7
138 reviews
5 stars
47
4 stars
11
3 stars
4
2 stars
7
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Package Handling

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling and tracking of their mail.

Operational Issues

Customers have noted inconsistent hours of operation and accessibility issues, including locked doors during posted hours and malfunctioning self-service kiosks.

Cleanliness and Environment

The post office is described as clean, but often crowded, leading to a less than pleasant experience during peak times.

Employee Attitude

There are significant concerns regarding employee attitudes, with reports of rudeness and lack of professionalism affecting customer experiences.
  • FP
    Fern P
    3 days ago
    5.0
    Seen a lot of bad reviews. I've been going to this location for over a year. I go about 3-4 times a month to drop off prepaid packages (sometimes with a clerk) and have not had any issues.
  • JP
    janet pokershing
    Nov 13, 2025
    1.0
    Horrible service loses mail doesn’t deliver three or four days now my package is lost. They don’t give a crap about their customers. They’re just in it there to make money.
  • BF
    Betty Frank
    Sep 15, 2025
    5.0
    I look forward to going here.They are all friendly, helpful, and efficient.
  • CF
    Cidre Fuced
    Mar 27, 2025
    1.0
    Please ask about how MAIL IS NO LONGER GOING OUT THE SAME DAY YOU DROP OFF. apparently they fired the contracted pick drivers for Palmdale, Littlerock and Pearblossom. So your mail sits over night and does not go out till the next day. So everything you send out will be a day late now. Leave a 🙏 if you confirmed this for yourself. If you do want your mail to go out on time, you'll have to drive to Pinion Hills.
  • JJ
    Jewel Johnson
    Jul 3, 2020
    1.0
    They steal all of your packages. The post office need more cameras and less blind spots. They’re nothing but a bunch of thieves.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.