Brand Certified
United States Postal Service
2.7(178 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
333 N Sunrise Way, Palm Springs, CA
92262, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 333 N Sunrise Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
178 reviews
5 stars
66
4 stars
8
3 stars
6
2 stars
8
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being rude, unhelpful, and unprofessional.
Staffing Issues
Frequent complaints about understaffing, leading to long wait times and slow service.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others had negative experiences with the overall service.
Facility Condition
The new facility was noted as clean and spacious, but some customers expressed dissatisfaction with its design and functionality.
Delivery Problems
Numerous reviews highlighted issues with package delivery, including late arrivals and mismanagement of mail.
- KRKris RFeb 26, 20261.0HORRIBLE CUSTOMER SERVICE!! Huge wait in line, and THEY LIE about the price. I asked TWICE how much it would be to send my package and I was told $19/$21 for ground/priority but then after he spent 10+ minutes to ring it up IT WAS $60!! It would have only been $19 to send it ground but if I wanted to switch to ground I would have to cancel everything and come back the next day and start over!! How difficult is it to give an accurate price when asked repeatedly!! I don't make $24-$30 an hour like they do!! $40 is all I have to spend on groceries for the week and I make way less then half of what they do. How hard is it to give a price quote and why do you think that you shouldn't tell the customer that it is $19/$60 for ground vs priority!! The guy seemed beyond disinterested and I stood there for 10-15 minutes waiting for him to ring it up. I paid the $60 so I needlessly lost $40 just due to his incompetence. DO NOT GO TO THIS POST OFFICE!! THE CUSTOMER SERVICE IS NON-EXISTENT AND THE LINES TAKE FOREVER!! IF IT TAKES 15 MINUTES TO RING UP 1 PACKAGE INCORRECT, YOU CAN UNDERSTAND WHY THE LINE IS SO LONG AND DOESN'T MOVE!! GO TO ANOTHER POST OFFICE AND SAVE YOURSELF $40 AND THE WASTE OF TIME AND BAD SERVICE
- ALAlan LambertFeb 9, 20261.0This location never has enough staff at the counter. One person working with at least 20 people waiting. 30+ minutes in line is crazy! Prices continue to rise and service declines.
- BSbrad solbergFeb 3, 20261.0No wonder this post office has LOW ratings! There's never anyone at the pick-up counter, and they don't bother to even put a note up letting you know. So now after ringing the bell and standing in line, you have to move to the regular line. Tuesday afternoon at 4:00 AND THEY HAVE ONLY ONE TELLER ON DUTY! INEXCUSABLE!!!! DO BETTER PALM SPRINGS!
- PMPam McIlroyJan 28, 20265.0Last week I realized I had ordered an item that was going to be delivered by USPS, and being in a short term rental, I wouldn’t have access to the mail box. I went in person and requested they hold the package for pick up BUT imagine my surprise and delight when I realized the mail person had left the package at my front door, eliminating the need for another trip to the post office. Many thanks!
- PCP CeeJan 25, 20261.0Unbelievable how badly organized and run this place is.....50 people or more in line with one person at the counter.....and so few post offices in the valley, it's ridiculous.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website