Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 333 N Sunrise Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
167 reviews
5 stars
63
4 stars
8
3 stars
6
2 stars
7
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some staff are praised for being friendly and helpful, while others are criticized for rudeness and poor attitudes.
Efficiency
Many customers report long wait times and understaffing, leading to frustration during busy hours.
Facility Condition
The new post office facility is generally well-received for its cleanliness and layout, though some customers express concerns about its size and functionality.
Mail Delivery Issues
Numerous complaints about mail delivery problems, including lost packages and incorrect mail being delivered.
Staff Professionalism
There are significant concerns regarding the professionalism of some employees, with reports of condescending behavior and lack of assistance.
- CCCliffordNov 16, 20251.0My post office box is regularly full of other p people's mail. I suspect the employeesnof selling keys or giving away keys to my pist office box. I regularly hear strangers say, as in gossip that my mailnis available to be taken, opened, returned. Etc., w the help of pistal employees. I earnestly suspect the defunct U.S. government. of general impotence. I pay for security but I get used.
- KCKarina CastanedaNov 11, 20255.0Shout out to Bob for keeping the lobby open on a holiday so people are able to use the self serve kiosk (:
- DKDean KraelingNov 2, 20255.0I am from 🇨🇦 Canada visiting Palm Springs on vacation. I had to go into this Sunrise depot twice to re-route/track and pick up my package. DENZEL went above and beyond for me to meet and exceed all my expectations. Thankfully because of DENZEL my package was re-routed back to the Sunrise Depot so I could pick it up from him Saturday, 1 day before I returned to Canada. DENZEL was so helpful and made me feel very valued as a customer. He takes alot of pride in his work, & I hope USPS knows the value of this gentleman on the front lines of their customer service desk at this busy depot. Thankyou DENZEL @USPS ⭐⭐⭐⭐⭐
- WJWayne Clemons Jr.Jul 2, 20251.0Worst post office ever! Why do I need an ID to get a package that you put a slip into my box that I obtained with my key.
- AAalexJun 14, 20251.0Went in to ship a box, the female with the accent - terrible attitude. She acts like customers are an inconvenience and that WE are bothering her at HER JOB. Tom was great! Although she left him alone when there was a line, he was helpful and nice.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 333 N Sunrise Way?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices accept first-time U.S. passport applications, including this one. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require you to schedule an appointment online for passport services, though limited walk-in hours may be available at select locations.
Does this location provide passport photo services?
Passport photo services are available by appointment using the online scheduler for first-time passport applicants.
What are the business hours for this USPS location?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sundays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one online securely at https://www.usps.com/manage/po-boxes.htm.
What is the cost range for a small PO Box at this location?
PO Box prices vary by location. Check exact pricing by entering your ZIP Code at https://www.usps.com/manage/po-boxes.htm.
How do I access my PO Box after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific hours.
What nearby places can I visit around the United States Postal Service at 333 N Sunrise Way?
You can visit nearby places like the Marquis Hotel Spa & Resort for relaxation or the Parks & Recreation Department Mount San Jacinto State Park for outdoor activities before or after your postal visit.
Are there convenient nearby services to assist with travel and accommodation around the USPS location?
Yes, nearby travel services such as The Palm Springs Guys and Palm Springs Insiders Guide can help you with local travel. Several nearby hotels and accommodations, including The Amado and Corner Stone Apartments, offer places to stay.
Is there local support for real estate and home services near the Post Office?
Yes, the area near the Post Office has numerous real estate agents and property services, such as Paul Uphoff, Realtor, and Desert Homes by Allen Lane. Additionally, services like Roto-Rooter Plumbing & Water Cleanup and Gemini Electric are nearby for home maintenance.