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The UPS Store

3.7
(125 reviews)

Business Details

301 N Palm Canyon Dr, Palm Springs, CA
92262, United States
(760) 318-1947

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6916 in Palm Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Amado And Palm Canyon Dr..

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

The UPS Store
301 N Palm Canyon Dr, Palm Springs, CA
92262, United States

Hours

Reviews

3.7
125 reviews
5 stars
77
4 stars
4
3 stars
2
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.

Communication Issues

Customers expressed frustration over poor communication regarding services, fees, and package handling.

Pricing Concerns

Several reviews mention dissatisfaction with high fees for services like printing and package storage, leading to feelings of being overcharged.

Staff Efficiency

While some customers commend the efficiency of staff, others report delays and lack of assistance during busy times.

Service Quality

The quality of service varies significantly, with some customers experiencing excellent service while others faced significant issues.
  • MC
    Mark Callaghan
    6 days ago
    5.0
    The very best UPS Store!! I went into the store for Live Scan fingerprinting. Everyone is the store was so friendly! Wonderful experience. Thank you!
  • PD
    Peter day
    Jan 26, 2026
    2.0
    Poor communication
  • JR
    Jack Reerink
    Jan 17, 2026
    2.0
    Don’t use this store for returns if you have a pdf return label on your phone that you cannot print. The store charges $3 to email it to the store’s inbox and $0.25 to print it out. Mind you, this is a UPS return label - and they don’t tell you upfront. I asked my friend Gemini about it afterward, and I guess this is common practice among independently owned stores. Fees vary from $2 to $5, according to Gemini. Still feel nickel-and-dimed! AI tells me to go to a corporate UPS hub next time to email and print for free Think this store would do well to post prices on the board that shows its email address. I would also suggest to prioritize customers who pay for this service over boxing up stuff that can wait.
  • MS
    Marlene Swanegan
    Dec 10, 2025
    1.0
    They advertise that they duplicate CD’s but when I called them they said they don’t do it. They should remove this from their website if they don’t have the service!
  • BH
    Betty Ham
    Dec 8, 2025
    1.0
    Staff unhelpful. Lost pkgs and do not tell you pkgs are lost. If we wouldn't of call regarding pkg, we would be still waiting for it. Pkgs arrived in P.S. since November. Now we have to file a claim to get our money back and it's gonna take a while. Christmas is going to suck for the kids.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6916 in Palm Springs offer?

The UPS Store #6916 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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