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The UPS Store #6916 in Palm Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Amado And Palm Canyon Dr..
Feedback on staff performance is mixed; while some customers praised friendly and helpful service, others reported rudeness and unhelpfulness.
Efficiency
Many customers appreciated the quick service and efficiency of the staff, especially during busy times.
Service Issues
Several reviews highlighted issues with lost packages, incorrect charges, and poor communication regarding services.
Cleanliness and Environment
The store is generally noted for being clean and well-organized, contributing to a pleasant customer experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices for services and packaging materials, with some feeling overcharged.
MS
Marlene Swanegan
Dec 10, 2025
1.0
They advertise that they duplicate CD’s but when I called them they said they don’t do it. They should remove this from their website if they don’t have the service!
BH
Betty Ham
Dec 8, 2025
1.0
Staff unhelpful. Lost pkgs and do not tell you pkgs are lost. If we wouldn't of call regarding pkg, we would be still waiting for it. Pkgs arrived in P.S. since November. Now we have to file a claim to get our money back and it's gonna take a while. Christmas is going to suck for the kids.
DB
David B.
Dec 2, 2025
5.0
Staff is efficient and that can be most impactful but I find it hard not to mention Chris, who assisted me with printing, signing some personal docs and getting stamps to mail my stuff out. It was very valuable to have him service my request and ill frequent for that alone.
DB
Daniel Bogard
Dec 2, 2025
1.0
Terrible service. Mark was completely rude and unhelpful.
We walked into the store and was not greeted, the place was a madhouse. Finally, Mark looked at us, that's it, a look. I said I would like to ship a picture, I had the picture in a frame no glass. He then said, "you want it boxed?" That really seemed to irk him. Then he wanted my ID, I was like heres my husband's. It was just a rediculous experience all around. So this was Tuesday, December 2 at around 3pm. Well, today is Friday and I just received confirmation that the package has been picked up and will be delivered two days later than they said in the store. If they were that backed up, they should have just said so. I included the label creation and the date picked up below.
JC
Jenny Cella
Nov 4, 2025
5.0
Mark saved the day!! We were leaving Palm Springs on Sunday and our package was in limbo.. Mark spoke to the UPS warehouse and they agreed to let us come and pick it up over the weekend, which really proved they all went above and beyond to help us out. 10/10!!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6916 in Palm Springs offer?
The UPS Store #6916 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #6916?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Is The UPS Store #6916 open on holidays?
The store is closed on Thanksgiving Day (November 27), Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. On other holidays it follows regular hours.
Can I use curbside pickup or in-store shopping at The UPS Store #6916?
Yes, The UPS Store #6916 offers curbside pickup and in-store shopping options.
What payment methods are accepted at The UPS Store #6916?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, Samsung Pay, and Visa.
Where is The UPS Store #6916 located in Palm Springs?
It is located at 301 N Palm Canyon Dr, Suite 103, Palm Springs, CA 92262, USA.
Are there any medical or wellness centers near The UPS Store #6916?
Yes, nearby are LIFE ID (a medical supply retail) and EmpowerCare Wellness LLC (health and medical services), which customers might visit before or after using the store's services.
Can I find interior design services close to The UPS Store #6916?
Yes, Romero + Obeji Interior Design and Mona Lea's Interior Design Center are nearby, which could be useful if you need design consultations along with your business needs at The UPS Store.
What dining or entertainment options are available near The UPS Store #6916?
Nearby you can find Crave Palm Springs lounge, Plate | Glass restaurant, Bongo Johnny's Patio Bar and Grill, and La Quinta Brewing Company Palm Springs Taproom for dining and relaxation.
What should I do if I need document shredding services near The UPS Store #6916?
You can visit The UPS Store #6916 itself or Shred Nations nearby for professional shredding services, ensuring secure disposal of confidential documents.