The UPS Store

3.8
117 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6916 in Palm Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Amado And Palm Canyon Dr..

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

The UPS Store
301 N Palm Canyon Dr, Palm Springs, CA
92262, United States

Hours

Reviews

3.8
117 reviews
5 stars
75
4 stars
4
3 stars
2
2 stars
9
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service from specific employees.

Packing Quality

While some customers appreciated the attention to detail in packing, others reported poor packing practices that led to damaged items.

Service Efficiency

Many reviews noted the efficiency of service, with quick processing times and minimal wait, although some customers experienced delays.

Pricing Concerns

Several customers expressed dissatisfaction with high prices for services and unexpected fees, particularly regarding package storage and printing.

Mixed Experiences

While many had positive interactions, there were notable complaints about rude staff and inconsistent service quality.
  • JC
    Jenny Cella
    Nov 4, 2025
    5.0
    Mark saved the day!! We were leaving Palm Springs on Sunday and our package was in limbo.. Mark spoke to the UPS warehouse and they agreed to let us come and pick it up over the weekend, which really proved they all went above and beyond to help us out. 10/10!!
  • HH
    Holly Holland
    Oct 25, 2025
    5.0
    Excellent service! The employees here are wonderful and thorough. I shipped a very fragile item, and after I left, one of the staff members actually called to confirm some pre-existing damage they noticed. I really appreciated the extra effort to make sure I was aware and informed—such great attention to detail and customer care!
  • MT
    Mel Tilkicioglu
    Oct 11, 2025
    5.0
    Mark was professional and went above and beyond trying to get some images printed for me. He an amazing problem solver and an asset to your team! Thank you!
  • MD
    mark dibella
    Sep 18, 2025
    1.0
    Staff recommended that I have them pack my items which I brought in a heavy plastic bin. I did so at a cost of $543. Upon arrival in Pittsburgh the boxes were split and crushed. The box with fragile items had them literally tossed inside with breakable items buried under heavier items. One Ginger Jar was shattered. No thought was given to safely or correctly pack my items. I would never recommend this store.
  • CD
    Chris Douglas
    Aug 18, 2025
    5.0
    One of the friendliest, most helpful locations I've been to.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6916 in Palm Springs offer?

The UPS Store #6916 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.