United States Postal Service

3.3
45 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 45300 Portola Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
45300 Portola Ave, Palm Desert, CA
92260, United States

Hours

Reviews

3.3
45 reviews
5 stars
20
4 stars
5
3 stars
3
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1 star
15
  • MS
    Mike S
    Dec 12, 2025
    1.0
    The lady there was unnecessarily rude. They’re also impossibly understaffed so I can hardly blame her after waiting 20 minutes to get to the front of the line.
  • RB
    Robert Kennedy (Bobby)
    Sep 23, 2025
    4.0
    Bobby has lost mail. Bobby was sad.
  • RF
    Richard Frontero
    Jul 31, 2025
    1.0
    Joanna is the nastiest the post office has to offer. She should not work for the public. Shockingly mean and nasty
  • AC
    Anthony Usera Power of Chiropractic
    Jun 28, 2023
    5.0
    The best post office in town
  • CS
    C Stone
    Dec 10, 2018
    1.0
    This is the 3rd# Rd time I walked half a mile with packages to find the drop box is locked closed in the open lobby, it was 5:30 pm and the employees hid when they heard the bin trying to be opened. This is the epitome of government employees who could care less Also when you go to the official website it says the office on Portola ave is not valid

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.