United States Postal Service

2.9
84 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 13507 Van Nuys Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13507 Van Nuys Blvd, Pacoima, CA
91331, United States

Hours

Reviews

2.9
84 reviews
5 stars
30
4 stars
9
3 stars
2
2 stars
9
1 star
34
  • T7
    Tony 702
    Sep 26, 2025
    1.0
    Hopefully this place gets shut down.
  • CL
    Clauds2188 (LASweetHeart)
    Aug 2, 2025
    2.0
    Questionable customer service. Financial hardship happens to people in different times in there life. There is always a way to help another. You never know when you may need that help.
  • HH
    Hank Holderson
    Jul 21, 2025
    5.0
    I was dealing with a frustrating situation involving a missing parcel that had been stuck in transit with no updates for days. After getting nowhere online, I came into the branch hoping for some clarity—and that’s when I met Victor, the branch manager. Victor was not only professional but genuinely helpful and patient. He took the time to listen, pulled up the tracking information, and made several calls on my behalf to locate the package. Thanks to his persistence and clear communication, we were able to track it down and get it moving again. It’s rare these days to find someone who truly cares and follows through. Victor turned a stressful experience into a positive one. Huge thanks to him and the team at this location—your help made all the difference!
  • M4
    mig 420
    Jun 27, 2025
    1.0
    I came her a couple months ago It was my first time sending a package and the man at the register was more annoyed i was asking questions. All he told me was go buy a box at the store then he said next to help the next customer while i was still standing in front of em . I felt like i got kicked out of there for trying to figure out how to send a package . Ppl on the front desk are not profesional at all
  • AM
    Alina Murillo
    Aug 10, 2020
    2.0
    You have the most incompetent mail carriers. I have been complaining for the last two years about my packages being delivered to Xyz Place instead of Xyz Street. My last package delivery shows being left in the mail box, a large box that would not fit in the mail box. That shows how dishonest your carriers are. Are we sure they are not taking the packages home themselves? Very disappointing, all these years of complaining you have not been able to come up with a solution to the problem.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.