The UPS Store

3.4
52 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1906 in Pacifica offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rockaway Beach.

Details

  • DeliveryNot available

Location

The UPS Store
446 Old County Rd, Pacifica, CA
94044, United States

Hours

Reviews

3.4
52 reviews
5 stars
31
4 stars
0
3 stars
0
2 stars
2
1 star
19
  • CD
    Cheryl Dickinson
    Nov 14, 2025
    5.0
    I love our Local Pacifica UPS store. We are lucky to have them. I use the top mostly return merchandise, but also for copy services and they have been great.
  • KB
    Kate Burodski
    Oct 23, 2025
    5.0
    Really fast service! Guys are outstanding and always ready to help. They made reimbursement for lost package! Thanks a lot!
  • RE
    RE E
    Oct 7, 2025
    1.0
    I wish I could put a ZERO. The service here like many of the other customers have said is absolutely abysmal. The representatives at the front desk are rude, incompetent and unhelpful. I'm reaching out to corporate as well to let them know how bad this store is being run. I agree with the other reviews here that things changed. I believe after new ownership. Not sure but it's absolutely horrible. It's unfortunate because this is the closest to my work but I will never go to the store again. Absolutely horrible. And it seems like they really don't care.
  • CW
    Cynthia Wollitz
    Sep 24, 2025
    1.0
    As a Pacifica resident for 25 years I have used this UPS store ever since. I am extremely appalled by the new Owner/Manager’s behavior and treatment of his customers. I was unaware of the change in ownership until yesterday 9/23/25 when I went to do business. I experienced a slow connection and the individual who I found out later was AJ who was helping me told me to go out of the building and go into Apple wallet and take screenshots of the QR code . I said I never had to do this and he ARGUED with me that it has always been the case. He did not help me but merely dismissed me. Later, I found AJ is the new owner and I wanted to talk to him to express how I was dissatisfied with his rude and disrespectful tone and behavior towards a customer. He let me talk for a few sentences but said we were having a dialogue so he wanted to talk. He told me if I didn’t like how things are to go a head a write a review and to leave the store , because I was preventing him to do his work at the same time he was rolling his eyes and tapping his fingers on the copier where we were talking . He refused to give me his full name as I wanted to report him to the corporate offices as he has totally ruined the UPS store brand. I have never in my life been treated in a rude, condescending, dismissive manner and I will not go to this store ever again . I will travel to South San Francisco which is miles away just to avoid patronizing this individual’s business. I hope he learns that we as Pacificans will not stand for his unfriendly and shameful behavior . Learn from this AJ!
  • CL
    Chester Lindley
    Aug 26, 2025
    1.0
    Staff are rude and not eager to help. They seem to prefer to be so unhelpful that you will just leave and do business elsewhere.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Pacifica offer?

The UPS Store in Pacifica provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and access to office products and mailing supplies.