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United States Postal Service

3.5
(154 reviews)

Business Details

1735 Robinson St, Oroville, CA
95965, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1735 Robinson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1735 Robinson St, Oroville, CA
95965, United States

Hours

Reviews

3.5
154 reviews
5 stars
81
4 stars
14
3 stars
8
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising the friendly and helpful staff, while others expressed frustration over unprofessional behavior and delivery issues.

Delivery Issues

Numerous complaints were made regarding missed deliveries, packages being left inappropriately, and mail being delivered to the wrong addresses.

Pricing Concerns

Several customers noted dissatisfaction with shipping costs, feeling they were too high for the service provided.

Historic Location

The post office's historic building received positive remarks for its charm and cleanliness, contributing to a pleasant atmosphere.

Staff Appreciation

Many reviews highlighted the helpfulness and friendliness of the staff, with specific employees being recognized for their excellent service.
  • NS
    Night Shayde
    Feb 24, 2026
    2.0
    I have found the staff to be polite. My only criticisms are that the lines tend to be too long, and they don't have enough staff working at the counter (hence the long lines). Also, I was expecting mail at general delivery, but the mailman, or some other employee sent my mail back to the sender before I could pick it up. They are supposed to wait ten days before sending mail back. They clearly didn't wait in this case.
  • LN
    Leah Novak
    Feb 24, 2026
    1.0
    NINE DOLLARS. EACH. To ship a package in a tiny padded envelopes that barely weighed a few grams. And I had TWO of them. TWO postcard sized envelopes that could fit ANYWHERE in a USPS truck. $18 dollars to ship. Ground. Are. You. KIDDING ME.
  • WD
    William DeFronzo
    Dec 22, 2025
    4.0
    Folks are friendly & helpful! Yet you're dealin with the Dederal Government! So ya get Taxed out the yahoo! Along with the inflated prices! Delays sometimes on package delivery! Especially durin Christmas time as usual though! WE need tovsupport our postal service! It's an American institution that has stood the test of time! A part of American History! Like all Government facilities? There's Lines!
  • IL
    Irish Marie Lee
    Nov 29, 2025
    1.0
    This one-star rating is based on the unprofessionalism and questionable conduct we experienced with our mail carrier. A signature-required package was not delivered because the carrier failed to ring the doorbell or knock. We have video evidence showing the mail carrier parked for three minutes before approaching our door only to leave a "missed delivery" slip, claiming we were "not home." This claim is false, as two cars were clearly parked in the driveway, and our house lights (including the lit Christmas tree) were on. The video clearly proves the carrier never attempted to make contact, despite the requirement for a signature. We are extremely disappointed by this incident and the subsequent difficulty we faced trying to discuss this behavior with the Postmaster. This type of service is not new to us, as this specific mailman fails to deliver accurate mail. He gave dropped off someone else’s mortgage in our mail with the WRONG ADDRESS AND WRONG CITY.
  • WJ
    Weddings by Jenn
    Nov 8, 2025
    5.0
    Love the building...there's never a line and the postal workers are super nice!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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