United States Postal Service

3.6
148 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1735 Robinson St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1735 Robinson St, Oroville, CA
95965, United States

Hours

Reviews

3.6
148 reviews
5 stars
80
4 stars
13
3 stars
7
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and professional.

Service Issues

Numerous complaints were made regarding lost packages, incorrect deliveries, and poor communication.

Historic Location

The post office is noted for its beautiful historic building, which customers appreciate.

Long Wait Times

Customers frequently mentioned long wait times and issues with service speed.

Access and Hours

There are concerns about the accuracy of posted hours and access to PO boxes, with some customers frustrated by locked doors during posted hours.
  • WJ
    Weddings by Jenn
    Nov 8, 2025
    5.0
    Love the building...there's never a line and the postal workers are super nice!!!
  • DW
    Diane Welch
    Oct 16, 2025
    5.0
    Friendly and knowledgeable.I am very happy that I can go on a Saturday.
  • MD
    Mariah Dollar
    Sep 29, 2025
    2.0
    Called to check on the rekeying of my box, located in a cluster box at the end of my street. They were supposed to call me when it was complete, I waited a week and a half with no news. Called the post office they said "Let me check on that," and then HUNG UP on me! I need access to my mail!
  • CH
    Christopher Hipes
    Sep 27, 2023
    5.0
    The United States Postal Service is a great company that is one of the most popular delivery companies in America and is good at their job. I have used United States Postal Services my whole life with not only receiving mail but also within the last few years I have been selling online very successfully so I have learned alot about packing and shipping goods and merchandise all across the world. Sadly prices to ship products went up with USPS and as well as for every delivery service company available to me but they are the best for sending small lightweight items still today.
  • KA
    Kimber Alexander
    Sep 8, 2021
    5.0
    Wonderful friendly people work behind the counter here! Always have happy voices and are extremely helpful & polite. We're so fortunate to have such great folks working a job that would prob stress most others out (think about all those grouchy customers they must deal with on a daily basis... Ugh no thanks lol). Thanks for your service, USPS!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.