United States Postal Service

3.7
67 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6261 Hazel Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6261 Hazel Ave, Orangevale, CA
95662, United States

Hours

Reviews

3.7
67 reviews
5 stars
39
4 stars
6
3 stars
1
2 stars
5
1 star
16
  • JJ
    Jennifer
    3 days ago
    1.0
    The old lady named Sedra was so rude to me. Not sure how she still has the job there. Its a shame that you guys still have her as an employee even though she has so many bad reviews and complaints on here.
  • TF
    Tiffany Flagler
    Dec 28, 2025
    1.0
    Im always uncomfortable when I have to go there. I avoid it at all costs. The workers seem really angry & treat you like crap. I dont know how they get away with that kind of behavior. Ive worked in customer service for 26 years & it can be frustrating.Im sorry but when someone is kind to you there's no reason to be rude back!
  • TR
    Tiffany Rose
    Dec 12, 2025
    5.0
    Sedra and team are amazing. Awesome customer service every time! Clean facility with friendly staff. Favorite post office in the area.
  • HT
    Heather Thixton
    Dec 1, 2025
    1.0
    Your employee SEDRA was incredibly rude and as soon as we walked in she was saying our package was too big and rolled her eyes when asked to check it , instead of going perpendicular to measure the package she tried going all the way around which ended up being to big to which she sarcastically said “Guess what” it’s too big. She continued to roll her eyes the entire time , by the time I rolled in the heavy large package and out and found out that she had actually not measured correctly , I was to upset to go back through another 30 min line to be treated rudely and while having my small 3 year old with me . The worst experience I’ve ever had at the USPS, I am an eBay seller and will choose a different service from now on . SEDRA has also been rude and unfriendly or helpful in the past and I’ve never complained but today she was beyond rude . I hope she is reprimanded for her inadequate ability to communicate and serve your customers in a polite and friendly way while being patient and sure she is doing her job correctly instead of the way she presented today was totally inappropriate. I’m appalled
  • RS
    Reza Shah
    Nov 6, 2025
    1.0
    Worst customer service experience from staff member Sedra. Shame on this post office for hiring her 🤮🤢

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.