The UPS Store

4.4
132 reviews

Business Details

8863 Greenback Ln, Orangevale, CA
95662, United States
(916) 988-6302

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1157 in Orangevale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Hazel And Greenback Next To Cvs.

Details

  • DeliveryNot available

Location

The UPS Store
8863 Greenback Ln, Orangevale, CA
95662, United States

Hours

Reviews

4.4
132 reviews
5 stars
109
4 stars
0
3 stars
2
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting employees like Ryan, Jessica, and Bharti for their friendliness, helpfulness, and professionalism.

Efficiency

Customers noted the efficiency of the service, with quick processing times and helpful staff, even during busy periods.

Mixed Experiences

While most reviews were positive, some customers reported negative experiences with specific employees and issues with management practices, indicating inconsistency in service quality.

Cleanliness and Environment

The store was generally described as clean and well-organized, contributing to a pleasant customer experience.
  • CB
    Cold Brews
    2 days ago
    5.0
    Great easy service
  • SG
    Scott Gillis
    Feb 6, 2026
    5.0
    Customer service at the UPS Store in Orangevale, CA on Greenback Lane near Hazel is very good compared to others I have experienced. However, I would say, in particular, that Ryan stands out as exceptional. Ryan has consistently been exceptional in my and my household’s interaction at this branch. Ryan should be commended as an excellent representative for the UPS Store organization.
  • MY
    Melanie Yadon
    Jan 31, 2026
    5.0
    The UPS Store on Greenback Lane in Orangevale provides outstanding service for postal needs and Amazon returns. Ryan, in particular, consistently delivers exceptional customer service. He is welcoming, knowledgeable, and never makes customers feel rushed. His expertise with the Amazon returns process is invaluable, and he always ensures everything is completed correctly—even staying a few minutes past closing when needed. Thank you, Ryan, for your professionalism and dedication to excellent customer service.
  • CA
    Chocolate Architect
    Dec 11, 2025
    5.0
    I visited this location for my business to drop off several customer orders. Sherla greeted me and promptly assisted me with all of my questions in a courteous and professional manner. She made me feel very welcome and confident that my customers will receive their deliveries on time. I will definitely be back again soon. Thanks!!
  • BT
    Becki Tyner
    Dec 11, 2025
    5.0
    Thoroughly enjoyed my experience today at UPS. There was a long line and Justin was able to teach me how to use the self-checkout so that I could drop off my return for Amazon without waiting. He was super friendly and helpful and didn't make me feel like I was incapable of learning the new technology. I will be going back whenever I need to return things!

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