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Brand Certified

United States Postal Service

2.6
(164 reviews)

Business Details

1075 N Tustin St, Orange, CA
92863, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1075 N Tustin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1075 N Tustin St, Orange, CA
92863, United States

Hours

Reviews

2.6
164 reviews
5 stars
48
4 stars
18
3 stars
1
2 stars
10
1 star
87

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Many customers reported long wait times and poor service due to understaffing, with calls for more employees to handle the volume.

Customer Service

Feedback on customer service was mixed, with some praising helpful staff while others described rudeness and unprofessional behavior.

Package Handling

Numerous complaints were made about lost or misdelivered packages, leading to frustration among customers.

Operational Hours

Customers expressed dissatisfaction with inconsistent service hours and early closures, causing inconvenience.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
  • SA
    Seek For Adventure
    1 day ago
    1.0
    Insufficient Address -if you're expecting a package and you have this issue you are screwed. Some associates here will sweet lips you like a bonafide democrat and tell you some Gavin Newsom hair gel LIES. They will say that they will hold your package like they genuinely care and you can come back the next day and pick it up. Instead of looking at you in the eyes and telling you straight up that your package is in a limbo and there's no way they can hold it or guarantee anything they will instead blow smoke to your face and waste your time. 3hrs of my life that I can't get back. 1.5hrs yesterday and 1.5hrs today.
  • BR
    Brian Ramirez
    Feb 24, 2026
    1.0
    Awful customer service, best to keep your receipts as they tend to "lose" your package (has happened more than once)
  • BB
    Brandon Broitman
    Feb 17, 2026
    1.0
    I’ve had faster service asking toddlers to do calculus. There’s constantly numerous people behind the counter and only one or two actually helping customers. Zero sense of urgency from anyone that works there as lines wrap through the building.
  • EE
    Elena
    Jan 27, 2026
    1.0
    The service at this branch is terrible. Usually only two people are working, and one of them is busy with passports! Because of this, there's a huge line of people! Can't they add more staff?! We pay considerable taxes and money for this terrible service!
  • EO
    emari ocamin
    Jan 23, 2026
    5.0
    GREAT that it's OPEN Saturday!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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