United States Postal Service

2.5
68 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 308 W Chapman Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
308 W Chapman Ave, Orange, CA
92856, United States

Hours

Reviews

2.5
68 reviews
5 stars
16
4 stars
8
3 stars
4
2 stars
6
1 star
34
  • MM
    Mamamoo
    Oct 20, 2025
    3.0
    Sometimes the workers ask you about returns on Shein orders with boxes. Other times they handle mail with care. Guess opinions vary.
  • LL
    Laura Liu
    Sep 29, 2025
    1.0
    I’ve had repeated bad experiences at the Orange Chapman post office. The older woman at the counter has twice refused to accept my packages, forcing me to go to other USPS offices (Tustin Orange and Norco), where the staff accepted them with no issue. Her attitude was rude and dismissive, and the service here is far below what I’ve experienced at other locations. Very unprofessional and frustrating.
  • TC
    Tone Castellon
    Sep 24, 2025
    1.0
    All three ladies are rude and not very helpful. They served over 20 years and can't answer simple questions regarding the po boxes. They constantly defer questions to another location without mentioning the contact there. I asked to speak to the supervisor and they responded with " I cannot give that information "
  • MW
    Mercedes Van Wyk
    Sep 2, 2025
    2.0
    Prices are not clearly laid out, very rude employee as well.
  • ML
    Monica De Leon
    Feb 18, 2025
    1.0
    This location is the worst. 3 lazy and rude older females working the front counter. Especially Charito, she's lazy and not helpful with basic services like change of address. They always tell us to go to the Tustin St location, claiming that they don't know anything. They take forever because they're too busy chatting with each other. Don't bother coming here and they close early too and don't let you in 5 minutes prior to closing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.