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Visit your local Post Office™ at 1555 E Holt Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Package Handling
Many customers reported issues with lost or misdelivered packages, indicating a lack of reliability in package handling.
Wait Times
Customers frequently mentioned long wait times for service, both in-person and on the phone, leading to frustration.
Staff Attitude
Several reviews pointed out negative attitudes from staff members, which contributed to a poor customer experience.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members for their helpfulness and efficiency.
BG
Brook Grubs
Nov 1, 2025
5.0
Incredible Help from Jacob at the Ontario USPS Facility!
Although I never spoke to Jacob personally, I want to recognize him for his extraordinary effort in helping recover my package. Patti, from my local post office in FL, reached out to him after my package was mistakenly returned to the sender and ended up at the Ontario facility.
Jacob didn’t just look into it. He found the actual package. Anyone who has ever tried to track down a package that’s already moving through the postal network knows how incredible that is. Without Jacob’s persistence and willingness to go the extra mile, I would have lost something very meaningful that was meant as a gift for someone else.
I am beyond grateful for his dedication and teamwork.
Jacob, thank you for caring enough to take the time. Your effort made all the difference!
DW
Demonic Walrus
Oct 31, 2025
1.0
Lines are meaningless. The person who complains the loudest gets moved to the front of the line.
JJ
Jason
Oct 30, 2025
1.0
Didn't hold my mail when I put in a hold and sent it back to sender. Then they didn't deliver my mail and stated someone picked it up after 5pm.
MG
M. Garcia
Oct 29, 2025
5.0
I went Monday morning and it was packed. I had to wait for the lady in charge of the passport. She was amazing loved that she was able to take care of us!!!! She’s the African lady and I know there’s a lot of negative people talking crap about her but she’s doing a great job. Will go back to visit her and take her a little thank you gift.
AE
Alex Escobar
Oct 17, 2025
1.0
If I could give this USPS office less than 1 star, I totally would. I had called the USPS customer line to find out which USPS office takes in walk-ins for US Passport registrations, and they told me this location accepts walk-ins between 3pm-4pm. I had arrived at 2:55, and there wasn't much of a line, but they straight up told me that they had already reached their limit on Passport registrations. I told them it wasn't 3pm yet, but they didn't give a crap about what I just said and refused to help me out. Worst location ever.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1555 E Holt Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sundays.
How can I reserve a PO Box at the USPS 1555 E Holt Blvd location?
You can search and reserve PO Boxes online at the USPS website, then complete your setup in person bringing identification.
Is the USPS located near the Front Sight Training Center?
Yes, the USPS at 1555 E Holt Blvd is near the Front Sight Training Center, making it convenient to send mail before or after training sessions.
How can nearby car rental agencies like Avis help USPS customers?
Customers can rent cars from nearby agencies such as Avis Rent A Car and Avis Car Rental to transport bulky packages or travel conveniently to and from the Post Office.
What religious organizations are close to the United States Postal Service location?
Calvary Chapel Frontsight, Unidad Cristiana Ontario, and Community Christian Fellowship are nearby churches customers might visit before or after stopping by the Post Office.
Does the USPS offer 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; check with this facility directly for specific times.
What is the cost of passport photos at this USPS location?
The current fee for a passport photo at USPS is $15.