Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Ontario in Ontario offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.6
402 reviews
5 stars
239
4 stars
25
3 stars
7
2 stars5
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several employees, particularly Elizabeth and Nancy, received high praise for their helpfulness and professionalism, with many customers expressing gratitude for their assistance.
Delivery Issues
Numerous complaints were made regarding delayed or failed deliveries, with customers experiencing significant frustration over packages not arriving on time or being misdelivered.
Mixed Experiences
While some customers reported excellent service, others had negative experiences, indicating inconsistency in service quality.
Communication Problems
Customers frequently noted difficulties in reaching customer service representatives and receiving timely updates about their packages.
- SFShaun Fourie6 days ago1.0Absolutely terrible, why is my package from South Africa just sitting in your delivery area from the 31/12/2025 and hasn't even been delivered yet to it's destination? This is shocking service to say the least.
- SPSo Cal PeteDec 16, 20255.0I showed up to pick up a box at 9am. The person who should have opened at 9, Cosby show up that day. But Nancy who works in the computer in the back came up front and opened the door. My package was still in the container, so she had her team start working on tyler during process immediately to find the package. Nancy did a great job stepping in.
- ABAhmad BandakjiNov 2, 20251.0I shipped a package, and after paying the fees, they called me and said I couldn't send it. I retrieved the package, but they didn't refund my money. I tried many times, but they didn't give me anything back. If there were a rating lower than one star, I would give it.
- RGRubi gorgonioOct 29, 20255.0Muy atenta y amable la señora Elizabeth
- TKTeriAnn KemmlingOct 6, 20255.0Valerie was very helpful at the Ontario office My father just passed away and I was have a breakdown 😭😭. She got me through the process of mailing a package to South Africa. And she was just sooooo very WONDERFUL to me. Thank you Valerie 🙏🩷
Frequently Asked Questions About DHL Express Service Point
What are the operating hours of the DHL Express Service Point in Ontario?
The DHL Express Service Point in Ontario is open Monday through Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What shipping services does the DHL Express Service Point offer?
They offer international shipping services, next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages of any size.
Does the DHL Express Service Point provide delivery services?
Yes, the DHL Express Service Point offers delivery services as part of their pickup and delivery options.
Where is the DHL Express Service Point located?
It is located at 1651 S Carlos Ave, Ontario, CA 91761, United States.
What payment options are accepted at the DHL Express Service Point?
The DHL Express Service Point accepts American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is there wheelchair access at the DHL Express Service Point?
Yes, the location has a wheelchair accessible entrance.
How can customers find more information or receive support from DHL Express in Ontario?
Customers can visit their website at https://locations.us.express.dhl.com/ca/ontario/1651-s-carlos-ave or contact their local phone at +1 909-605-2028.
Which nearby shopping location can customers visit near the DHL Express Service Point?
Customers can visit Yaheetech, a shopping establishment located near the DHL Express Service Point in Ontario.
What arts and entertainment options are close to the DHL Express Service Point?
Artfox, an electronics and arts & entertainment store, is located near the DHL Express Service Point, offering customers additional shopping options.
Can customers combine their visit to DHL with a stop at a gift shop nearby?
Yes, Ultimate Pastime Sports Collectibles, a gift shop and sporting goods store, is nearby and can be visited before or after shipping packages at DHL Express Service Point.