Bell

Reviews

• SC

  salem chleilat

  May 12, 2026
  5.0
  Sudeep has helped me in explaining the bill and very helpful and provided excellent service.
• BH

  Brian Hopkins

  May 11, 2026
  3.0
  Only one person working and 2 customers waiting for service. Should have at least 2 sales associates working at all times. Poor customer care service.
• HS

  Haeden Sudicky

  May 10, 2026
  5.0
  I had a great experience at the Bell store on 550 King St N Level 1 G4, Waterloo, ON N2L 5W6 in Conestoga Mall thanks to Sudeep. I came in confused about my bills and needed help understanding my Bell services and account, and he helped me right away with a very patient and professional attitude. He took the time to explain everything clearly, helped me understand how to use the app properly, and even added my phone bill to my services so everything would be easier to access in one place. He also let me know I was still being charged for a Crave membership I didn’t realize I had and pointed me in the right direction to get it cancelled. Really appreciated the honest and helpful customer service.
• RV

  Rob Vogan

  Apr 17, 2026
  5.0
  Rico got me into a new Pro Max in 20 minutes or less. Explained all the details and took care of the device return as well. Keep that guy around! Other guy working was nice as well, great experience overall.
• BG

  Brian Gordon

  Apr 10, 2026
  5.0
  I had a great experience at the Conestoga Mall Bell Store this morning. I had an issue with the eSIM in my iPad and Amy the Bell representative had my problem corrected in no time at all.