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Bell

4.7
(706 reviews)

Business Details

1000 Gerrard St E, Toronto, ON
M4M3G6, Canada
(416) 463-5814

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell
1000 Gerrard St E, Toronto, ON
M4M3G6, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:30 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.7
706 reviews
5 stars
634
4 stars
21
3 stars
15
2 stars
7
1 star
29
  • JL
    Jesse LaVercombe
    4 days ago
    5.0
    The switch was seamless -- should have done it sooner. I'm getting way more and paying much less. David is amazing!!
  • MS
    Myth Smith
    Oct 3, 2026
    5.0
    Vanna was AWESOME! I had been trying to help my 80-year-old mother with her new flip phone phone for days. Spent hours on the phone with a specialist, and then Bell tech support, to no avail. Took the new phone to the store and Vanna had it activated in minutes. She was funny, didn't make us feel rushed, and clearly knew what she was doing. Thanks, Vanna!
  • AA
    Ana Anderson
    Sep 19, 2026
    1.0
    Very disappointing customer service. I visited to replace a broken modem and was told there was none in stock after being told an hour earlier over the phone there was. The employee refused to call other locations to see if they had any in stock, claiming Bell employees weren’t allowed to do so. Bell’s complaints department later confirmed this was incorrect and that she should have helped. Unacceptable lack of assistance for a simple equipment replacement.
  • PA
    Paul Alexander
    Sep 19, 2026
    5.0
    Came here to switch just my phone but ended up also switching Internet/TV from Rogers because of Samanta. This was a much better experience than I had feared mostly because Samanta was AMAZING! She was helpful, informative, went way out of her way at every stage and always smiling and pleasant and happy. It was Samanta’s help that made me want to change TV/internet as well as phone, without ever making me feel pressured. I hope Bell appreciates her!
  • AT
    Andre Tardif
    Sep 18, 2026
    5.0
    I’ve been coming to this store for many years and have always received excellent service. Every two years, I return to upgrade my iPhone, and Vanna has consistently made the experience easy and enjoyable. Today, I picked up my new iPhone 18 Pro Max, and everything went perfectly. Vanna is professional, friendly, knowledgeable, and always takes the time to answer my questions. I’ve also received great service from David, the manager, and Samantha. A big thank you to the whole team for the consistently excellent service. I highly recommend this store!

Frequently Asked Questions About Bell

What services and products does Bell at Gerrard Square offer?

Bell provides personal and business communications services, including the latest smartphones, tablets, connected devices, Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

Where is the Bell store located in Toronto?

The Bell store is located at 1000 Gerrard St E, Level 1, in Gerrard Square, Toronto, ON, M4M3G6, Canada.

Brand Certified Facts from Bell

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Certified October 04, 2026Yext Knowledge Graph
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