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Store clerk seemed bothered I was in the store asking questions.
Brutal location to find.
RH
rama haddad
Sep 28, 2026
5.0
They are so good and professional, I wish all the bell employees would have the same attitude
SB
Sofia B
Sep 24, 2026
1.0
The lady was extremely rude, saw issues in everything we talked about, ignored our “have a good day”, and literally kept sighting while doing the most simple device return procedure. Stay away from this store, especially if a middle-aged woman is the one you’re dealing with.
CM
Cameron Mask
Sep 7, 2026
5.0
Had to upgrade my old Samsung phone (S20) and finally get a new one and had been putting it off for about a year as I really don't like the ordeal (for me) of having to switch everything over to a new phone. I dealt with Parth and he was extremely helpful, patient and friendly and walked me through the whole process of getting the phone I wanted, getting a new (and better plan) and how best to switch everything over. He helped me pick out a new case, charger, protective shield etc... Took it home and everything worked fine (not a fan of Google Messages though, ugh). Thank you for your time and help Parth! Glad I finally got this new phone, well worth it.
JJ
Justin
Sep 4, 2026
2.0
The lady who helped me came off quite condescending as if I know nothing about phones and that my desire to switch from Apple to Android comes out of a place of ignorance. A simple “oh really! Why?” Would come off friendly and make me think there is genuine curiosity. Instead I was met with disapproval and confusion.
This is something I was going to ignore but what is making me write this review is that when she realized I didn’t qualify for an upgrade she looked annoyed right away as though it is silly I would like a new phone. I am fully aware I purchased this phone recently, I am not dumb. And all I wanted to know is what steps I can take to get a new phone no matter how inconvenient for me. Right before I left a comment was made that made me extremely upset. She said “well I mean you got an iPhone 17e so yeah you wouldn’t like it.” So I want to say this, you do not know me or what types of Iphones I’ve had. I’ve had an iPhone 16 pro max and purposely switched to a budget 17 out of mere curiosity, apparently I have to justify my actions in order to switch to Android so there you go. That was extremely insulting to me as if my desire to switch was due to never experiencing a good iPhone.
The only reason I am giving this 2 stars instead of 1 is because I’ve been at this location before and the staff were generally friendly. This experience however upset me enough to leave a review.
What services does the Bell store at The Holt Renfrew Centre in Toronto provide?
The Bell store offers personal and business communications services including smartphones, tablets, connected devices, Bell Internet, Bell TV, home phone services, and smart home security.
Where is the Bell store in The Holt Renfrew Centre located?
The Bell store is located in the basement of The Holt Renfrew Centre at 50 Bloor St W, Toronto, ON, M4W3L8, Canada.
What are the operating hours of the Bell store at 50 Bloor St W?
The store is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment options are accepted at the Bell store in The Holt Renfrew Centre?
The store accepts American Express, cash, check, MasterCard, and Visa as payment methods.
Which Bell brands are available at the Holt Renfrew Centre location?
Brands available include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
How can I contact the Bell store located in The Holt Renfrew Centre?
You can contact the store by phone at +1 416-928-2079 or visit their website at http://storelocator.bell.ca/bellca/en/ON/Toronto/Bell-The-Holt-Renfrew-Centre/BE484.
Are there any nearby coffee shops to the Bell store at The Holt Renfrew Centre?
Yes, Starbucks is a nearby coffee shop where customers can enjoy a coffee break before or after shopping at Bell.
What shopping options are available near the Bell store at The Holt Renfrew Centre?
Nearby shopping includes Toronto Designers Market for jewelry, W10 Colours and BOSS Womenswear Shop for women's clothing, and Fendi Boutique for fashion accessories and jewelry.
Are there any dining options close to the Bell store in The Holt Renfrew Centre?
Yes, Holts Café offers contemporary Canadian cuisine and Hattendo Cafe Toronto serves bakery and desserts nearby the Bell store.
What eyewear and optometrist services are located near the Bell store?
Nearby eyewear and optometry services include Dr. Rawana & Associates, Yorkville Eyecare, and LensCrafters, providing convenient options for eye care near the Bell store.
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