FedEx Ship Centre

Reviews

• KJ

  Kam J

  Aug 4, 2026
  5.0
  Pleasant and easy experience.
• JC

  Jordan Cusack

  Jul 29, 2026
  5.0
  Awesome interaction with Austin , Greeted with a warm welcome and great customer service. Keep up the great work :)
• SA

  Sharon Allen

  Jul 29, 2026
  1.0
  A most unfortunate interaction with Austin who was not helpful, pleasant or kind. I asked for him to please speak differently. No luck. I asked for another team member. Nope! So I left to go to UPS. Much kinder and actually significantly cheaper. Austin’s supervisor should help him with some training to learn how to treat customers in a polite and respectful way. Do not recommend! Two thumbs down 👎 👎 Austin is One Rude Dude!
• KA

  kT Fashion and Accessories

  Jul 18, 2026
  5.0
  Counter service was welcoming and prompt. Thank you
• AS

  Ayse Pinar Sen

  Jun 25, 2026
  5.0
  I recently shipped almost 20–24 large boxes from St. Catharines to Antigonish, Nova Scotia, as I am moving from my position as an instructor at Brock University to begin a new role as an Assistant Professor at St. Francis Xavier University. Some of the items I shipped were going directly to the university. It was the end of the day, and I know handling such a large shipment could have been overwhelming. However, Marcelo Illipronti was absolutely exceptional. He was incredibly patient, helpful, honest, hardworking, and respectful throughout the entire process. He guided me every step of the way and made what could have been a very stressful experience remarkably easy and smooth. This was only my second experience using FedEx, so I cannot yet comment on the company as a whole. However, I can confidently say that Marcelo Illipronti made my experience with FedEx truly outstanding. His professionalism, kindness, and ability to work with people are exceptional. I am writing this solely because I genuinely appreciated his help, there is no personal connection whatsoever. I simply believe that outstanding employees deserve recognition. In my opinion, FedEx should seriously consider him for a leadership or managerial position, as he clearly knows how to treat customers with respect, patience, and care while maintaining an incredible work ethic. Thank you, Marcelo and Ashley, for making a challenging move and a large shipment process so much easier. Your help was sincerely appreciated and will not be forgotten.

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