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Come meet our expert staff and learn about Bell’s outstanding personal and business communications services. Get the latest smartphones, tablets, connected devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.
Carrie was incredibly helpful and knowledgeable, excellent service. Thanks Carrie!
TT
Troy
Jun 4, 2026
5.0
The best experience I’ve ever had buying a phone!! Carrie was fantastic
SH
Sharlene Hendriks
Jun 3, 2026
5.0
I made a visit for the third time for the same issues to some varying degrees and getting rather frustrated. I would never have given a 5 star review until Mitchell Tallman at the Pen Center store took care of my problem (that took 20-30 min) and I left feeling very grateful for all his help.
RF
Robyn Fosbury
Jun 1, 2026
5.0
Carrie has been fabulous with our phone exchange, will continue using this Bell outlet in years to come and recommend it to anyone who asks
MM
Meredith Moyer-Fick
May 29, 2026
5.0
Customer service was fantastic! In person care is always the way to go. Cyril helped me with account changes was kind and patient.
What products and services does the Bell store at The Pen Centre offer?
The Bell store offers personal and business communications services including the latest smartphones, tablets, connected devices, and accessories. Services include Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
Where is the Bell store located within The Pen Centre?
The Bell store is located on Level 1 at 221 Glendale Ave, St. Catharines, ON, inside The Pen Centre.
What are the regular business hours for the Bell store at The Pen Centre?
The Bell store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
Can I pay with credit cards at the Bell store?
Yes, the Bell store accepts American Express, MasterCard, and Visa credit cards, as well as cash and checks.
How can I contact the Bell store at The Pen Centre?
You can reach the store by phone at +1 905-688-0767 or toll-free at +1 905-984-4052.
Does the Bell store offer services in languages other than English?
The Bell store services are offered in English.
What are some nearby shopping options around the Bell store at The Pen Centre?
Nearby shopping options include IKEA, Aerie, Dynamite, La Senza, Reitmans, Laura Canada, and lululemon, all located within or near The Pen Centre shopping area.
Are there dining options close to the Bell store at The Pen Centre?
Yes, nearby dining options include Mucho Burrito, Charleys Cheesesteaks, New York Fries, Teriyaki Experience, Dairy Queen / Orange Julius, and Taco Bell Canada.
Where can I find other mobile phone stores near the Bell store at The Pen Centre?
Koodo Mobile - Pen Centre is a nearby mobile phone store offering telecommunications and IT repair services.
Does the Bell store have a social media presence where I can get updates?
Yes, Bell has a Facebook page at https://www.facebook.com/259132274192067 where you can find updates and information.
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