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Virgin Plus

4.4
(156 reviews)

Business Details

293 Bay St, Sault Ste. Marie, ON
P6A1X3, Canada
(705) 254-2462
https://www.virginplus.ca

About

Telecommunications Service ProviderInternet Service ProviderCell Phone StoreCell Phone Repair Shop

Location

Virgin Plus
293 Bay St, Sault Ste. Marie, ON
P6A1X3, Canada

Hours

Monday9:30 AM - 8:00 PM
Tuesday9:30 AM - 8:00 PM
Wednesday9:30 AM - 8:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 8:00 PM
Saturday10:00 AM - 5:30 PM
Sunday12:00 PM - 5:00 PM
5/23/202610:00 AM - 5:30 PM

Reviews

4.4
156 reviews
5 stars
131
4 stars
2
3 stars
3
2 stars
2
1 star
18
  • NM
    Nago Manas
    6 days ago
    5.0
    The staff at this Virgin Mobile store were amazing and very elegant in the way they dealt with customers. Everyone was so friendly, welcoming, and jolly, which made the atmosphere really comfortable. Nathan helped me fix all my issues quickly and professionally, and I honestly left the store with a big happy smile on my face. Excellent customer service and a great overall experience!
  • JD
    Jagga Daku
    6 days ago
    5.0
    I had a really hard time finding the best mobile provider when I first came to Canada and was honestly very confused with all the different options. Nathan took his precious time to patiently explain several plans to me and showed me budget-friendly options with great service. He was very professional, pleasant, and genuinely cared about helping me find the best deal for my needs. The customer service was excellent and made the whole experience stress-free. Highly recommend Nathan if you visit this Virgin Mobile store!
  • HP
    Het Patel
    6 days ago
    5.0
    Fantastic customer service from start to finish. Nathan was extremely helpful with setting up my SIM card, fixing my eSIM problem, and showing me useful tech features. While I was waiting for my data to get transferred, I noticed how pleasant and professional he was with every single customer in the store. He made the whole experience smooth and stress-free. Highly recommend this location and especially Nathan for his amazing customer service!
  • VS
    Vrunda Shah
    6 days ago
    5.0
    Nathan provided some of the best customer service I’ve experienced. He was extremely friendly, professional, and took the time to help me find the best internet plan for my needs and budget. He explained everything clearly and made the whole process smooth and stress-free. Really appreciate his patience and helpfulness — highly recommend asking for Nathan if you visit this Virgin Mobile store!
  • HP
    Het Patel
    6 days ago
    5.0
    I actually went there to have a cheaper plan and the staff was indeed so elegant. Nathan Helped me out to check the cheapest plan and offered me the greatest deal he can and helped me out the resort the issues with the provider I’ve never seen this above and beyond customer service

Frequently Asked Questions About Virgin Plus

Where is Virgin Plus located?

Virgin Plus is located at 293 Bay St, Level 1, Station Mall, Sault Ste. Marie, ON, P6A1X3, Canada.

What are the operating hours of Virgin Plus?

Virgin Plus is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from Virgin Plus

This information is certified by Virgin Plus and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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