CM
Corrado moncada
Aug 11, 2026
Kyle from Bell was an exceptional associate who guided us meticulously through the transition from our previous provider to Bell. He ensured we were informed of every detail and kept us apprised of all available promotions. Kyle is truly an outstanding representative for Bell. Having spent over 26 years in the customer service industry, I recognize Kyle's significant potential for advancement within the company, where he could achieve substantial success and become a highly valuable asset.
I spent hours on the phone with Bell getting set up with a new phone plan went into this location to pick up the phone and an associate at the store messed up everything I sorted out for the contract and then pretended she didn’t and I had to call her out on it and it took days for it to get back to what it was all because she doesn’t know what she’s doing. Does not know how to take accountability or apologize and fix things properly. I can’t remember her name right now, I’ll check the receipt and edit, but I’m sure she’s reading this and remember exactly who she is. RIDICULOUS. TERRIBLE location. RUDE staff.
Supreet was able to help me in under 10 minutes with a smile after no luck my last visit to Bell
SH
Scott Huxter
Jun 19, 2026
Sales person there wasn’t much help. Had a hard time setting up eSIM, was told to contact support since they can’t help you with ANYTHING! HOWEVER, he told me that iPhone XR can’t do eSIM and only iPhone 13 and newer can, when it literally has it in the settings and I showed him it. Even Apple’s official list says iPhone SE (2020), iPhone XR, and newer have eSIMs. I think they just want commissions from you buying a SIM card.
RR
RhythmicNerthaFoundation
Jun 9, 2026
We would like to express our sincere appreciation for the outstanding service provided by Ash. She was extremely knowledgeable, patient, and professional while assisting us with our Bell TV account. She took the time to answer all of our questions, explained everything clearly, and ensured that our concerns were resolved efficiently.
Ash made the entire process smooth and stress-free, and her dedication to excellent customer service was truly impressive. We are very satisfied with the support we received and would highly recommend her to anyone needing assistance.
Thank you, Ash, for your exceptional help!
— Anush & Dion