Virgin Plus

Reviews

• NB

  Nathaniel Behar

  May 9, 2026
  5.0
  Great experience. Hamza was so fantastic helping us out and getting us some great deals. Sultan managing things was awesome as well!
• MA

  Mohamed Abdulahi

  May 8, 2026
  5.0
  Ridha gave me excellent service and help me in understanding and using my services. Thank you very much and will come back to him for any future plans with bell
• SG

  Swapna G

  May 3, 2026
  5.0
  I had an amazing experience buying my new phone today thanks to Ahmed. He was incredibly patient while I compared different models and after I got the phone, he helped me setup everything perfectly in my new phone. Ahmed's patience and calm nature made a stressful experience easy. Highly recommend asking for him during your next time in the store!
• PG

  Peter Garvie

  May 1, 2026
  5.0
  I went to Billings on a whim while walking my dog. I decided to check my eligibility for a new phone since ive been having mic problems, (nothing ear buds couldn't fix.) Ahmed checked it for me. I have have to say that this man is the most knowledgeable person I have ever gotten a phone from. Ive been to that stall before and have not been very happy with the service. Ahmed has changed my stance on this. It may have taken a few hours but Ahmed put his knowledge and competence to work. He got me a great deal, he thin sliced me immediately and never bothered to try and sell me a phone merely upgraded mine. Had he tried to sell me a phone, I likely would have just gone and bought a 25$ headset. End of the day 10 star service. Knew what I was looking for without asking, and put in actual effort to ensure I got a good deal. Not to mention leaving his contact info in case of any discrepecies. Even though it took a while best service ive ever had getting a phone. Cheers to you Ahmed!
• HC

  hong_khmer canada

  Apr 28, 2026
  5.0
  I had an excellent experience at the Virgin store thanks to Hamza and Ridha. They went above and beyond to help me resolve an issue with my eSIM that I couldn’t figure out on my own. They were patient, knowledgeable, and made the whole process smooth and stress free. What really stood out was their professionalism and willingness to take the time to ensure everything was working perfectly before I left. It’s rare to find customer service this dedicated huge thanks to both of them for the outstanding support. Highly recommend this store!

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